Touhy Animal Hospital, a 4-doctor, small animal practice in Park Ridge, is searching for an experienced Lead Receptionist to join our team! This is a full-time position comprised of Monday through Saturday.
Background and experience:
- Lead Receptionist with 3+ years of hands-on experience in a small animal hospital
- Extreme attention to detail
- Friendly, adaptive, and positive team player
- Strong communication and organization skills
- Desire to uphold and build relationships with the local community
- Familiar with (or experience with) Pulse is a plus
- Polish speaking is a plus!
Primary skills and responsibilities for a Lead Receptionist:
- Lead the front office team and direct clinic workflow
- Assist with training and developing team members
- Ensuring daily assignments are understood and completed
- Providing first class client communication and education
- Booking appointments
- Daily assignments/scheduling
- Checking clients in and out
- Answering client questions and concerns
- Monitoring email and phone correspondence
- Scanning, copying, typing/other general office duties
- Ensuring that the reception area of the hospital is always clean and presentable
- Liaising between clients and technical team
Full-time benefits:
- Compensation: $20 - $24/hour (based on experience)
- Health insurance: Medical, dental, and vision insurance (HSA option)
- 401k options
- Uniform allowance
- Employee pet discount
- Life insurance and disability
- PTO and vacation time
- Great team culture
- Employee Assistance Program
- Training and career growth potential
- And more!
Get to know us:
Touhy Animal Hospital is located in Park Ridge, IL, a northwest suburb of Chicago. Our hospital team has more than 60 years of combined experience and incredible longevity (we’re talking 15+ and 30+ years at our clinic!) We’re dedicated to providing the finest veterinary care by utilizing Fear Free techniques and focusing on diagnostics and client education. Our entire team is highly motivated and undergoes an extensive onboarding/training process to encourage their long-term success. We are well-equipped to provide routine GP/soft tissue procedures, dentistry, laser therapy, preventative care, and more.
Take the first step by applying today!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Park Ridge, IL 60068 (Required)
Ability to Relocate:
- Park Ridge, IL 60068: Relocate before starting work (Required)
Work Location: In person