ATTENTION: YOU MUST ANSWER ALL APPLICATION QUESTIONS AND SUBMIT THE REQUIRED SUBMITTALS (IF APPLICABLE) TO BE CONSIDERED FOR THIS POSITION.
ABOUT US Win Win Operations is a leading staffing firm that specializes in providing qualified professionals in various industries for government contracts. We are a small business with a nationwide reach. We are professional, agile, innovative, and our goal is to connect individuals like you with unique, career-boosting opportunities!
JOB SUMMARY We are seeking highly skilled Social Media Monitoring Specialists to support the U.S. Marine Corps Forces, Pacific (MARFORPAC) Communication Strategy and Operations (COMMSTRAT). This role involves real-time monitoring of social media activities, managing online reputation, and providing customizable reports and alerts to enhance the unit’s online presence and communication strategies. Multiple positions are available to ensure 24/7 coverage.
MAIN OBJECTIVES
- Real-time monitoring of specified third-party social media accounts and owned platforms.
- Detect and respond to potential crises by monitoring social media conversations in real-time.
- Track mentions, sentiment, and trends related to the Marine Corps.
- Provide customizable dashboards and reports that can be manipulated by users.
- Monitor and manage online reputation by tracking mentions, sentiment, and trends.
- Integrate data from various social media platforms into a single interface for assessment.
- Provide real-time alerts to the COMMSTRAT team to enable quick response to emerging issues.
SCHEDULE OF WORK
- Full-time, flexible schedule with 24/7 access to the necessary tools and platforms.
- Candidates will work in shifts to ensure continuous monitoring.
PLACE OF PERFORMANCE
- Fully remote position. Work can be performed anywhere with an internet connection.
PERIOD OF PERFORMANCE
- Base Year: September 16, 2024 – September 15, 2025
- Option Year: September 16, 2025 – September 15, 2026
QUALIFICATIONS
- Proven experience in real-time social media monitoring and crisis alert systems.
- Proficiency in using social media monitoring tools and platforms.
- Ability to create customizable reports and dashboards.
- Strong analytical skills to track and manage online reputation.
- Must be a U.S. citizen or Permanent Resident Alien with a verified U.S. Permanent Resident Card.
- Ability to obtain DBIDS credentials and pass background checks.
REQUIRED SUBMITTALS: (Submit documents on Indeed or send directly to info@winwinoperations.com Subject: Social Media Monitoring Specialist)
- Resume
- Cover Letter
- References
- Proof of U.S. citizenship or Permanent Resident status
- Any relevant certifications or training documents
COMPENSATION: Compensation is based on your qualifications and experience. Please include your compensation expectations in your application.
ADDITIONAL INFORMATION: Please apply by July 7, 2024, Noon, EST. However, feel free to apply if you are viewing this listing after the due date. Candidates can submit questions in writing via the message feature on Indeed, or directly at info@winwinoperations.com.
ATTENTION: YOU MUST ANSWER ALL APPLICATION QUESTIONS AND SUBMIT THE REQUIRED SUBMITTALS (IF APPLICABLE) TO BE CONSIDERED FOR THIS POSITION.
Job Type: Contract
Application Question(s):
- What is your expected salary for this position?
- Describe your experience with social media monitoring tools and platforms. What specific tools or platforms have you used?
- Do you have experience in real-time social media monitoring and crisis alert systems? Please provide details of your relevant experience, including the tools and methods you have used.
- Can you create customizable reports and dashboards? Please provide examples of your work in this area.
Work Location: Remote