Job description
A Prior authorization/ Office Assistant is responsible for initiating and following up on prior authorizations to insurance carriers prior to patient appointments. They will assist with various other billing related tasks such as denials related to authorizations, and other general billing tasks. Employee will also assist in other clinical tasks such as MRI authorization, medication authorization, and
Duties and Responsibilities
- Receive requests for prior authorizations and ensure that they are properly and closely monitored
- Initiate Prior Authorization requests to carriers and/ or primary care physicians
- Follow up on authorization requests in a timely manner
- Assist with rejections and denials related to referrals and prior authorizations
- Provide outstanding customer service to patients and develop and maintain positive working relationships
- Complete special projects as needed
- Additional duties to be assigned, as needed
- Ability to meet minimum daily and monthly productivity metric
- Schedule patients for new/follow-up appointments
- Enter patient health and insurance information
- Check eligibility status and financial responsibility of new and current patients
- Obtain authorizations
- Fulfill responsibilities as assigned by management
- Scan/fax documents in a timely fashion
- Coordinate with surgery center in regards to OR schedule for physicians
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Requirements
- 2+ Years of Medical Billing experience preferred
- Minimum of 2 years of customer service experience preferred
- Excellent communication and customer service skills
- Must be well organized and possess a strong attention to detail
- Demonstrate excellent research, problem solving, and follow up skills
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- No weekends
Experience:
- Insurance verification: 1 year (Required)
- Medical coding: 1 year (Required)
- Medical billing: 1 year (Preferred)
- Communication skills: 1 year (Preferred)
Work Location: In person