Job Overview:
We are seeking a dedicated Front Desk Agent to join our team at PA Hospitality. As a Front Desk Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience for all visitors. This role requires strong communication skills, attention to detail, and a passion for hospitality.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate records
- Provide information about hotel services, facilities, and local attractions
- Assist with night audit duties as needed
Requirements:
- Previous experience in a hotel or hospitality setting
- Proficiency with hotel phone systems and front desk operations
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Bilingual proficiency is a plus
- Knowledge of hospitality management principles
- Familiarity with hotel management software
- Strong guest relations skills
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you. Apply now to embark on a rewarding career in the hospitality industry.
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Houston, TX 77043 (Required)
Ability to Relocate:
- Houston, TX 77043: Relocate before starting work (Required)
Work Location: In person