About Us: CoraCreaCrafts is an online store that specializes in unique, vintage-style stationery products, delivering high-quality, curated items to enhance the crafting experience. The company offers a wide variety of crafting products and multiple subscription boxes.
Role Overview: We are seeking a detail-oriented and proactive Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for the efficient functioning of our warehouse operations. Some previous distribution/warehouse/pick and pack and management experience is required for this job, however, some of the aspects of this job can also be learnt on the job. We encourage candidates with a highly proactive mindset, who are not afraid of taking responsibilities and committed to learning, to apply. While this role includes some management and supervision, it also requires the candidate to perform daily operations - including order and subscription fulfillment, as well as some inventory and administrative tasks. This position is excellent for anyone seeking to work in a small yet dynamic and supportive environment. This is also an amazing opportunity for entrepreneurs who want to learn what it takes to start and run a small business. We are looking for someone who is committed and excited to grow with the business - which means the role and the responsibilities are very flexible depending on the candidate's skills and interest in the company after they take on the role.
Key Responsibilities:
Team Communication: Coordinate tasks to ensure work is done, provide feedback, inform about sales and changes, and foster a positive work environment.
Order Management: Ship orders, resolve product availability issues, manage wholesale orders, and print shipping labels and invoices.
Subscription Management: Oversee and ensure the quality of subscription box packaging and process orders using an order management system.
Quality Control: Communicate with customer service to know what needs to be improved, fix mistakes in a timely manner, and put procedures in place to avoid repeated issues
Training and Development: Assist in hiring and training new employees.
Administrative Tasks: Manage office duties, delegate tasks, communicate with the team, handle payroll, update the website, and assist with customer service.
Order Fulfillment: Pick and pack, handle order shipments, review pending orders, and ensure orders are processed correctly.
Skills and Qualifications:
- Excellent communication and organizational skills
- Detail-oriented with strong time management abilities
- Proficient in Excel and other computer applications
- Friendly, patient, and able to work independently or as part of a team
- Management experience (preferred but not required)
- Must be able to lift heavy packages to stock shelves etc. (up to about 70lb)
- Able to handle daily operations within the warehouse without supervision.
- Maintain a safe and organized work environment.
If you are a motivated individual with a passion for operational excellence, we encourage you to apply for the Operations Supervisor position.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 15 – 40 per week
Benefits:
Schedule:
- Monday to Friday
- No weekends
Experience:
- Warehouse: 1 year (Preferred)
Language:
Shift availability:
Ability to Commute:
- Nashville, TN 37207 (Required)
Ability to Relocate:
- Nashville, TN 37207: Relocate before starting work (Required)
Work Location: In person