Job Overview:
We are seeking a dedicated and experienced Coffee Shop Supervisor to join our team. The ideal candidate will have a strong background in retail operations and excellent leadership skills.
Responsibilities:
- Oversee daily shop operations, including inventory management, customer service, and staff supervision
- Train, mentor, and motivate shop staff to ensure high performance and customer satisfaction
- Monitor sales performance and implement strategies to achieve sales targets
- Ensure compliance with company policies and procedures
- Handle customer inquiries, complaints, and issues in a professional manner
- Maintain a clean and organized shop environment
Experience:
- Previous experience in a supervisory role within a retail setting
- Proficiency with POS systems, particularly Square
- Knowledge of Coffee and food handling
- Familiarity with banquet or fine dining operations
- Strong cash handling skills
- Ability to manage & supervise kitchen operations
SERVSAFE Certification - A Must!
This position offers the opportunity to lead a dynamic team in a fast-paced retail environment. If you have a passion for delivering exceptional customer service and driving operational excellence, we invite you to apply for the Shop Supervisor position.
Job Type: Full-time
Pay: $39,573.94 - $47,658.94 per year
Benefits:
Experience level:
Restaurant type:
- Café
- Fast casual restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Shift availability:
Ability to Commute:
- Weehawken, NJ 07086 (Required)
Work Location: In person