Are you passionate about building strong client relationships and ensuring their success? Join our team in Salt Lake City as an Onsite Client Success Manager. In this role, you will be stationed at our priority client site, serving as the primary point of contact and advocate for their staffing needs. If you excel in providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Develop and maintain strong relationships with key stakeholders at our priority client site in Salt Lake City, including hiring managers and department heads.
- Understand the client's staffing requirements and work closely with our internal recruiting team to fulfill their needs effectively and efficiently.
- Act as a liaison between the client and our organization, ensuring clear communication and alignment on staffing initiatives and objectives.
- Monitor and track key performance metrics related to client satisfaction, retention, and account growth, proactively addressing any issues or concerns.
- Provide regular updates and reports to both internal and client leadership teams, highlighting successes, challenges, and opportunities for improvement.
Qualifications:
- Experience: Previous experience in client management, recruitment, account management, or customer success roles, preferably within the staffing industry.
- Relationship Building: Strong interpersonal and communication skills, with the ability to establish rapport and credibility with clients at all levels.
- Problem-Solving: Excellent problem-solving and decision-making abilities, with a proactive and solutions-oriented mindset.
- Flexibility: Willingness to work onsite at our priority client site in Salt Lake City and adapt to changing client needs and priorities.
Why Join Us?
Join a dynamic team where your efforts will directly impact our priority client's success and satisfaction. Enjoy the opportunity to work onsite at a high-volume client site while receiving support and professional development opportunities from our organization. If you're ready to take your client management career to the next level, apply now and become part of our dedicated team in Salt Lake City!
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Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity Veteran status, or any other characteristic protected by federal or state law.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Work Location: In person