About Us:
Neighborhood HealthSource provides quality primary care, community health, & behavioral health services in North & Northeast Minneapolis & Coon Rapids. We work with individuals & families across the lifespan with the mission of increasing access to quality care for all who need it. It is the mission of Neighborhood HealthSource to improve the health of our communities by providing quality healthcare services that are affordable and accessible while advancing health equity for all. What does our mission look like in action? We envision a community in which cost is never a barrier to access, where every person can access comprehensive health care from compassionate, qualified, well-trained, and respectful staff, where everyone honors diversity and culture, and where health equity is achieved.
Position Summary: Provides health care support services to patients under the direction and responsibility of a provider.
Supervision Received: Clinical Operations Manager or Clinical Operations Director (if LPN)
Supervision Exercised: None
Hours/Week FLSA Definition: 40 hrs; Full-Time; Non-Exempt
Essential Functions:
- Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards
- Actively manages quality initiatives in collaboration with provider and Quality staff. Maintains quality assurance logs.
- Screens and prepares patients for exams according to vital sign screening guidelines
- Assists with exams and minor procedures
- Draws lab specimens
- Follows up on lab specimens (calling for results, documentation of results and follow-up directed by medical staff)
- Keeps exam rooms supplied and clean
- Cleans and autoclaves instruments
- Performs EKG’s as ordered by physician
- Administers injections and medications under the direction of a provider
- Operates and maintains clinic lab in absence of lab tech
- Makes appointments with appropriate provider
- Files and maintains provider "in/out boxes"
Core Requirements:
- Works collaboratively and respectfully with staff and others—individually and as part of a team—to achieve optimal efficiency, outcomes, and morale
- Interacts in a culturally competent manner with individuals and groups from diverse backgrounds, including but not limited to: socio-economics, race and ethnicity, nationality, and religion, both in-clinic and in the community
- Maintains excellent and punctual attendance
- Attends and actively participates in staff and departmental meetings
- Attends agency functions and meetings as relevant or required
- Works at any or all NHS clinics, as needed
- Uses computer daily including e-mail, word documents, spreadsheets, patient management system, electronic health record, and patient portal, as needed to carry out essential job functions
- Maintains any required licensure/certification
- Demonstrates commitment to agency mission and goals
- Abides by corporate compliance program, HIPAA regulations and other agency policies and procedures
- Participates daily in pre-visit planning and huddles (RN, Provider, Medical Assistant/LPN, Front Desk)
- Utilizes Patient Portal to access patient information and communicate with patients, as relevant
- Plans, organizes, and multitasks
- Speaks, understands, reads and writes English sufficiently to carry out all essential duties
- Performs other duties as assigned
Qualifications:
- High school diploma or equivalent
- Graduation from an accredited Medical Assistant or LPN program
- Minimum one year’s experience working as a Medical Assistant or LPN
- Fluency in Spanish and English a plus (oral and written)
NHS is an AA/EOE Employer
Job Type: Full-time
Pay: $21.60 - $27.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
Schedule:
Work setting:
Work Location: In person