ASHFORD HALL
At Ashford Hall, we are proud to be a respected healthcare provider in Irving and North Texas, having served the community for over thirty years. Ashford Hall offers comprehensive skilled nursing, long-term care, and rehabilitation therapies for long and short-term patients.
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Assistant Business Office Manager / Admissions Coordinator*
The primary purpose of your job position (ABOM/AC) is to assist the Business Office Manager at Ashford Hall (a skilled-nursing facility) in setting up new residents in our EHR system, payor source verifications, collecting timely receivables, collection efforts, reconciling accounts, and meeting face-to-face with patients and families. Additionally, the ABOM/AC will also manage the internal admission processes and act as the in-house liaison, working closely with the Care Transitions Coordinator (external marketer), to ensure a smooth and complete admission process.
Responsibilities:
Operating within Ashford Hall's established admission and referral processes, the CTC will:
- Assist the Business Office Manager in the overall administrative activities of the business office in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Administrator, to assure that proper administrative procedures are maintained at all times.
- Manage and facilitate accurate information is entered in the electronic health record system's census and financial modules.
- Ensure the accurate transition of data from referring healthcare providers to Ashford Hall's EHR system.
- Act as internal liaison with new patients, patient's families, and referring healthcare professionals
- Verify payor source information for all new potential residents/referrals
- Report and communicate all incoming admissions with Ashford Hall Team.
- Attend regularly scheduled weekly meetings to report challenges and progress to Management Team.
- Ensure that all activities on behalf of Ashford Hall are conducting in accordance to all applicable State and Federal rules, regulations, guidelines, and laws.
Other functions as may be required.
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Skills:*
- Proven experience as an administrative manager and admissions coordinator in the skilled nursing / long-term care industry
- Knowledge of hospital discharge procedures and admission requirements for nursing homes
- Understanding of basic budgeting and financial reporting
- Knowledge of legal regulations and best practices in healthcare admission and discharges
- Great communication and people skills
- Excellent ability to work with healthcare workers in all settings and at all levels of competence
- Outstanding organizational and stress management skills
- Aptitude in problem-solving
Education:
- A Bachelor’s Degree in Nursing, Marketing, Business or other related field from an accredited college/university is strongly preferred, but not required.
- A High School Graduation or GED is required.
Experience:
- Must have, as a minimum, two (2) years experience as an administrative assistant office manager working in skilled nursing/long-term care
- Must have, as a minimum, one (1) year experience as an admissions coordinator working in skilled nursing/long-term care
- Must have, as a minimum, two (2) years experience working with CRM (Customer Relationship Management) and EH/MR (Electronic Health/Medical Record) systems
Job Type:
- Full-Time / Non-Exempt (Hourly)
- In-Person
Benefits:
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Salary:
- Due on Experience
- $22.00 - $28.00 per hour
Job Type: Full-time
Pay: $22.00 - $28.00 per hour