Adapt Integrated Health Care is currently recruiting for full-time candidates to join our Primary Care team!
Adapt Integrated Health Care's front desk team, referred to as Healthcare Service Coordinators, works directly with patients both in-person and on the phone.
Adapt offers a comprehensive benefits package:
- 100% paid premiums for full family medical insurance
- Waiver cash option
- Dental and Vision insurance available
- Generous sick and vacation time accrual rates; accrued time rolls over year-to-year.
- 5% 401k employer contribution
- Life insurance policy
- Employee Assistance Program
The successful candidate will need to have the following:
- High school diploma or equivalent required.
- Medical reception and scheduling experience.
- Experience working in an electronic health record; experience in EPIC preferred.
- Positive attitude.
- Ability to thrive in a fast paced environment.
Primary Responsibilities:
- Provides excellent customer service, ensuring a welcoming and respectful environment for patients, family members, visitors and co-workers.
- Serves as a No Wrong Door point of contact, with the knowledge and ability to assist patients in accessing the most appropriate programs or services.
- Responds to inquiries in person, via phone, email, and/or through MyChart patient portal.
- Conducts daily monitoring and management of appointment schedules, rescheduling and cancelations.
- Accurately enters or updates patient demographics and insurance information in the EMR to ensure the necessary information is available for data collection, grant reporting, billing, and metrics.
- Verifies patient’s insurance eligibility in the EMR or online through the insurances portal and works in cooperation with Adapt Finance & Billing department to ensure accurate collection of co-pays and account balances.
Come join our progressive, growing team!
Adapt Integrated Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our clientele. For anyone needing assistance or accommodations with Adapt’s application process, please reach out to our team at careers@ adaptoregon.org or by calling (541) 672-2691 and asking for our Human Resources department.
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Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person