North Mecklenburg Animal Hospital is seeking a full-time Patient Care Coordinator (PCC). The PCC is the leading example of outstanding client service for visitors entering our hospital. PCCs greet clients and patients, check in and out, schedule appointments, and handle phone calls. They manage communications and maintain a smooth flow of operations within the hospital. PCCs ensure clients receive a positive, memorable experience while visiting North Mecklenburg Animal Hospital. Candidates will be engaging, energetic, compassionate, and have a positive attitude. Being a team player is critical. General skills in administrative duties and computers are an asset. Veterinary experience is a plus.
A typical day for our team of PCCs:
- Offer outstanding client service, get to know our clients and their pets
- Manage hospital communications (phones, fax, and email)
- Maintain a safe and clean work space
- Educate clients on vaccines and preventatives
- Schedule appointments
- Check in and out clients (client finances)
- Medical record management
- Assist in hospital flow
- General administrative and computer tasks
We offer:
- Health Insurance
- Vision
- Dental
- Health Saving Account
- Flexible Spending Account
- Life Insurance
- Short Term Disability
- Long Term Disability
- Paid Time Off
- Sick Time
- 401K
- Employee Discount
Hours of operation are Monday through Friday from 7am to 8pm and Saturdays from 8am to 1pm, Sundays from 12pm to 4pm.
Job Type: Full-time
Pay: Up to $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Rotating weekends
Application Question(s):
- Are you available for a rotating weekend schedule?
- Have you ever applied here before?
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person