Job title: Outside Sales Representative.
Reports to: Branch Manager.
Classification: Exempt.
Summary/Objective:
The Outside Sales Representative position is responsible for marketing, promoting and profitably selling products and services to existing and potential customers.
Essential Functions:
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Makes personal sales calls at customer sites on a regular basis.
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Seeks out prospective customers/business opportunities with new and existing customers.
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Establishes and maintains customer relationships in order to grow profitable sales.
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Stay current on existing and emerging product and technologies.
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Introduces and demonstrates new products to assigned accounts.
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Follows-up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution.
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Generate profitable sales orders.
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Reports competitive conditions and feedback from customers to management.
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Maintains ethical, cooperative manufacturer relationships consistent with company image and company/branch goals in the marketplace.
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Cooperates with qualified suppliers to secure mutual business through joint call
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Attends product training classes to develop superior product knowledge to handle customer applications.
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Develops an effective and productive working relationship with Inside Sales Associates, Counter Sales Associates and support personnel; encourages and assists in their training and development when possible.
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Executes sales efforts in an ethical and professional manner, assuring a favorable impression of self and the company.
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Maintains a professional/working image in self and work environment including vehicle.
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Completes sales call and expense reports on a timely basis in accordance with company policy.
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Fulfills customer needs for current literature, catalogs, product pricing, etc.
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Assists customers with problem solving, takeoffs, project layout/design and in pricing bills of material and project management.
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Develop and maintain a sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth.
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Implement a sales plan to support sales and profitability goals.
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Coordinates customer returns and completes proper documentation on a timely basis.
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Informs customers of all relevant company policies/procedures and initiatives.
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Reporting customer comments to management.
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Routinely communicates schedule to local branch contact.
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Performs other duties as instructed or required to successfully complete the job.
Competencies:
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Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
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Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
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Demonstrated time management and organizational skills.
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Developed knowledge of the industry within a given market.
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Demonstrated ability to communicate clearly and concisely in written and verbal formats, including sales presentations, demonstrated capability to develop strong interpersonal working relationships and work in a team environment.
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Strong customer service orientation.
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A valid driver’s license and proven safe driving record.
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Read, analyze and interpret general business periodicals, professional journals, technical procedures, etc.
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Microsoft Word/Excel/Outlook, etc.
Supervisory Responsibility:
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The Outside Sales Representative position does not have any direct supervisory responsibilities.
Working conditions:
Work Environment:
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This job typically operates in a professional office environment, however much of the job is done travelling.
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This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demand:
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While performing the duties of this job, the employee is regularly required to talk or hear.
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The employee frequently is required to stand and walk.
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This is a largely sedentary role; however, some filing is required.
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This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.
Position Type and Expected Hours of Work:
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This is a full time position.
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Days and hours of work are Monday through Friday, 8:00am-5:00pm.
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The employee must work 40 hours each week to maintain full-time status.
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Occasional evening and weekend work may be required as job duties demand.
Travel:
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This position requires extensive travel around the Permian Basin in West Texas.
Education and Experience:
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3 years of relevant sales experience.
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3 years of industry experience.
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High school diploma required.
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Bachelor’s degree in Industrial Distribution preferred.
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Equivalent combined education and on the job experience.