Recovery Works Healing Center (RWHC) is an Outpatient Alcohol, Drug & Mental Health Counseling Center that prides itself on the most collaborative care in the community.
The Intake Coordinator is a member of a treatment team, which provides the initial contact with clients. In addition to having excellent verbal and written communication skills, the Intake Coordinator must be able to multitask and handle working in a high-stress environment with a calm and professional demeanor. Intake Receptionist often works with clients from a variety of backgrounds and needs to be aware of, and sensitive to, cultural, ethnic and economic diversity and skilled at handling clients who are dealing with difficult problems and life situations. They may conduct brief telephone screenings and other main functions are as follows:
Answer phones
Drive company vehicle to pick up/drop off clients as needed (limited)
Coordinate care of clients with both clinical and medical staff
Assist medical department
Help other staff and clients as needed
RWHC offers competitive benefits which include:
- Medical, Dental, & Vision
- Life Insurance
- 401K with employer contribution and profit sharing
- This position is outpatient based with no weekends
Required experience:
- Electronic Medical Records (EMR) - 1 year (preferred)
- Front Medical Office - 1 year (preferred)
- Experienced in Microsoft Word, Outlook and Google Docs
- Must be able to interact appropriately with individuals from a broad range of socioeconomic, educational, cultural, ethnic and religious backgrounds.
- CDCA not required but a plus
Hours: Monday-Friday 8AM-5PM
It is the policy of RWHC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RWHC will provide reasonable accommodations for qualified individuals with disabilities
Typical end time:
Typical start time:
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Electronic Medical Records: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
Language:
License/Certification:
- Ohio Drivers License (Required)
Work Location: Multiple locations