We are actively seeking a dedicated Tenant Relations professional to join our growing team!
This ideal candidate will be responsible for setting the first impression and providing excellent customer service with our tenants, vendors, and staff members as well as visitors for all Quincy properties.
This position requires exceptional administrative and organizational skills, interpersonal skills, and a pleasant and professional presentation both on the phone and in person. Reliability is a must for this position.
Responsibilities include but are not limited to:
- Work directly with the Operations Manager in assisting with day-to-day operations of commercial properties, including leasing, tenant relations, maintenance, and financial management.
- Assist in overseeing the timely and successful completion of maintenance requests
- Maintaining tenant files, contact sheets and other records
- Answering telephones; managing inquiries and routing calls accordingly
- Greeting all office visitors in a warm, pleasant, and helpful manner
- Develop and maintain positive relationships with prospective and current tenants, vendors, and contractors.
- Manage agendas, appointments, meetings, etc.
- General administrative duties, including printing labels, creating files, emails, scans, posting notices, general filing, and maintaining supply inventory
- Assist with marketing and tenant events
- Work closely with Marketing Agent to assist with tasks as needed.
- Perform other duties as assigned.
Requirements & Qualifications
- Valid Driver’s License
- Strong customer service skills
- Excellent written and verbal communication skills
- Ability to handle multiple tasks and prioritize effectively
- Highly motivated with initiative
Experience:
- Customer service: 5 years (Preferred)
- Property Management: 2 years (Preferred)
- Bi-lingual skills (Preferred)
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Schedule:
Experience:
- Property management: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person