Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our dynamic office team. As the first point of contact for our guests, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our office. This is an ideal opportunity for an administrative professional with a passion for hospitality and a keen eye for detail to join our veterinary practice.
Duties:
- Greet patients and visitors, responding to inquiries and providing information on the practice, its services, and policies.
- Manage the front desk, handling phone calls, emails, and walk-in appointments with professionalism and courtesy.
- Maintain accurate and up-to-date records, using computerized systems and paper file's to document patient information and appointments.
- Perform administrative tasks such as data entry, filing, filling medicine, making appointments , scheduling surgeries, ensuring all information is accurately recorded and stored.
- Coordinate with your staff to ensure timely and efficient scheduling of appointments and procedures.
Provide support for special events and office projects, ensuring all tasks are completed to a high standard.
- Maintain a clean and organized reception area, adhering to office protocols and policies.
Requirements:
- Proven experience as a front desk receptionist or in a similar administrative role.
- Excellent phone etiquette and communication skills, with the ability to interact effectively with patients, staff, and visitors.
- Proficiency in using computerized systems, including data entry and paper file's .
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Familiarity with receptionist duties and office operations.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- High school diploma or equivalent
- A friendly, welcoming demeanor, with a passion for delivering exceptional customer service.
Job Type: Part-time
Pay: From $14.50 per hour
Work Location: In person