Job Description:
We are a consumer-advocacy law firm located in the Financial District of New York City, providing representation to consumers who have fallen into financial difficulty. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!
Client Onboarding Specialist
We are looking for a highly-motivated individual interested in growth to join our team of Client Onboarding-Specialists. This position entails a high call volume focusing on assisting new clients with the Firm’s onboarding process. The specialist’s role includes familiarizing newly-engaged clients with the Firm’s services, and ensuring receipt of all documents necessary for successful onboarding. The ideal candidate is someone who is looking for a fast-paced, professional environment, and has a genuine desire to help people in difficult times.
Principal Duties & Responsibilities:
- Participate in negotiations with creditors from start to completion, under attorney supervision
- Establish and maintain regular contact with creditors and their agents, such as collection agencies and collection law firms
- Review clients’ availability of funds and individual circumstances in preparation for settlement discussions
- Gather and submit required legal documentation for attorney review and client approval
- Achieve and maintain quality and performance standards as set forth by the Firm
Required Skills & Experience:
- Bachelor’s Degree
- Excellent communication and negotiation skills
- Able to adapt to changes on a rolling basis
- Self-motivated worker with a solid work ethic and competitive drive
- Strong interpersonal skills with ability to easily build rapport and maintain positive working relationships
- Strong attention to detail and time-management skills
- No previous legal experience is necessary
What We Offer:
- Compensation is competitive and commensurate with expertise and previous experience
- This position is bonus eligible
- Training & Guidance
- Medical, Dental & Vision Benefits
- 401K Benefits with Employer Match
- Pre-tax Transit Benefits
- Paid Time Off (PTO)
- Promotion & Growth opportunities
- Bi-Weekly Office Breakfasts sponsored by the Firm
- Monthly Office Lunches sponsored by the Firm
- Quarterly & Annual Events sponsored by the Firm
- Team Building Events
- Business Casual Dress Code
- An incredible team of smart and supportive people!
- This is a hybrid work environment with 3 days in the office and 2 days remote
Job Type: Full-time
Pay: $21.64 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- New York, NY 10038 (Required)
Ability to Relocate:
- New York, NY 10038: Relocate before starting work (Required)
Work Location: Hybrid remote in New York, NY 10038