Receptionist/Clerical Position at Optometrist Office
Position: Receptionist/Clerical Assistant
Location: Veld Vision Center, Crete IL
Type: Full-Time
About Us:
Veld Vision Center is a dedicated and compassionate eye care provider committed to delivering high-quality vision care to our patients. We pride ourselves on our friendly atmosphere and professional service. Exceptional patient satisfaction is our focus, as their recommendations are out top referral source. We are looking for a motivated and personable Receptionist/Clerical Assistant to join our team and contribute to our mission of exceptional patient care with the goal of future roles in the practice.
Job Description:
As a Receptionist/Clerical Assistant at Veld Vision Center you will be the first point of contact for our patients. You will be responsible for ensuring a smooth and welcoming experience for all visitors, handling administrative duties, and supporting our optometry staff. Your role is crucial in maintaining the efficiency and effectiveness of our office operations.
Key Responsibilities:
- Greet and check in patients upon arrival
- Answer phone calls, schedule appointments, and manage the appointment calendar
- Verify and update patient information, insurance details, and medical history
- Handle patient inquiries and provide accurate information about our services
- Maintain a clean and organized reception area
- Assist with administrative tasks such as filing, data entry, and managing patient records
- Process payments and handle billing inquiries
- Coordinate with optometrists and other staff to ensure seamless patient care
- Prepare and manage correspondence, emails, and office supplies
Qualifications:
- High school diploma or equivalent; additional certification in office administration is a plus
- Previous experience in a receptionist or clerical role, preferably in a medical or optometry setting but not necessary
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)medical office software
- Familiarity with electronic health records (EHR) systems is an advantage
- Ability to maintain confidentiality and handle sensitive information
- Professional and friendly demeanor
Benefits:
- Competitive compensation based on experience
- Paid Time Off
- Simple IRA Retirement Plan
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 36 per week
Benefits:
- On-the-job training
- Paid time off
- Retirement plan
Schedule:
Ability to Relocate:
- Crete, IL 60417: Relocate before starting work (Required)
Work Location: In person