Overview:
We are seeking a friendly and customer-oriented Host/Host to join our team at a hospitality establishment. The ideal candidate will have a passion for providing exceptional guest experiences and creating a welcoming atmosphere.
Duties:
- Greet guests upon arrival and seat them in a timely manner
- Manage reservations and waitlists efficiently
- Provide guests with menus and inform them of any specials or promotions
- Assist in maintaining cleanliness and organization of the dining area
- Answer phone calls and take reservations with professionalism
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries and resolve any issues promptly
- Utilize Aloha POS or similar systems for seating assignments and guest management
Qualifications:
- Previous experience in customer service or food service is preferred
- Ability to multitask in a fast-paced environment
- Strong communication skills to interact effectively with guests and team members
- Proficiency in using POS systems like Aloha POS is a plus
- Excellent guest relations skills with a focus on providing top-notch guest services
- Phone etiquette and the ability to handle inquiries courteously
- Hospitality or hotel industry experience is desirable
Join our team as a Host/Host and be part of creating memorable dining experiences for our guests.
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person