20 Best Market Manager jobs in New York, NY (Hiring Now!)

Assistant Service Manager
MERCEDES-BENZ MANHATTAN, INC. —New York, NY
Must enhance the Customer Experience by maintaining a presence in the service lane and personally greeting customers and ensuring all available advisors are…
$145,000 - $155,000 a year
Quick Apply
9d
Property Manager
Dolphin Property Services LLC —Bronx, NY
Minimum years’ experience in the field of property management field, including experience with various Affordable Housing programs (Section 8, LIHTC, 236…
$100,000 a year
Quick Apply
Front Office Manager
The Algonquin Hotel Times Square —New York, NY
Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone…
$75,000 - $80,000 a year
18h
Food Buyer (Produce, Protein & Dried Goods)
Kommissary —Astoria, NY
Bachelor’s Degree in related field. 3+ years of relevant food buying experience in the Tri-state area. Continually operates a computer, keyboard and mouse, and…
$85,000 - $125,000 a year
Quick Apply
HR MANAGER, COMPENSATION & HR ANALYTICS
Louis Vuitton —New York, NY
Design advanced compensation tools aiding Regional HRDs/Store leaders in making educated compensation decisions. French Language proficiency is a plus.
$110,000 - $125,000 a year
Event Manager
NYC Office Of The Mayor —New York, NY
A drivers license is preferred with a comfort of driving around New York City. Act as project lead while collaborating closely with the Director of Events &…
$65,000 - $75,000 a year
5d
Accounts Payable Manager
Baldor Specialty Foods —Bronx, NY
Work with Controller to develop strategy to meet the needs of the business and to support a fast-growing Company. Strong problem-solving skills and work ethic.
$84,000 - $105,000 a year
Quick Apply
1d
Operations Manager
Drive Rite Academy —New York, NY
Risk Management: Manage risks and oversee field safety for students driving with instructors. Instructor and Staff Management: Handle driving instructor call…
$75,000 - $95,000 a year
Quick Apply
Regional Manager, Nordstrom
Ermenegildo Zegna —New York, NY
Develop a deep personal connection with the store’s top clients; develop customized strategies for growing the top spending customer segment (>$50K per year).
$110,000 - $120,000 a year
Quick Apply
District Manager
Related —Bronx, NY
Ability to answer emergency calls as required, including evening hours, weekends and on holidays. He/she is responsible for practicing, disseminating and…
$115,000 - $125,000 a year
8d
Records Specialist
Jones Day —New York, NY
The Records Specialist will facilitate the processing of audit letter requests in a timely and organized manner; actively manage both on-site and off-site…
$65,000 - $73,000 a year
Quick Apply
22h
Business Counselor, CAMBA Small Business Services (CSBS)
CAMBA —Brooklyn, NY
Experience in the field of micro-enterprise or a small business operator with experience in a teaching or training environment.
$45,000 - $55,000 a year
Quick Apply
SENIOR MERCHANDISING MANAGER- FRAGRANCE
Louis Vuitton —New York, NY
The Sr. Merch Manager will be responsible for driving all Fragrances product categories for the Louis Vuitton stores in the United States, Canada, Latin America…
$115,000 - $130,000 a year
11d
Store Manager - NYC
diptyque —New York, NY
Coach and develop successful associates. Assist with team recruitment, training, and developing an effective sales team. Develop and execute store events.
$80,000 - $90,000 a year
Quick Apply
Creative Packaging Project Manager
Sumeru INC —New York, NY
As an accomplished creative project manager, you’ll have an excellent eye for creative and graphic quality and the ability to follow existing and developing…
$53 an hour
Quick Apply
5d
Associate Store Manager of Visual Merchandising, HOKA Global Flagship
HOKA —New York, NY
Coach and develop your team members to build an empowered and engaged team. You drive operational excellence in all aspects of your business and take…
From $36 an hour
Quick Apply
General Manager
Bar Sprezzatura - NYC —New York, NY
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service…
From $130,000 a year
Quick Apply
Spa Operations Manager
Aman New York —New York, NY
Ensure an efficient and smooth spa operation with guests’ and employees’ safety based on our policy. Promote and sell spa menu/package to guests and members in…
$78,000 a year
Quick Apply
5d
Inside Sales/Direct Sales Representative
Bye Bye Birdie / Select Exterminating —New York, NY
Performs clerical and administrative tasks as needed. In addition to handling generated leads, you are responsible for creating new leads and converting them…
$22 an hour
Quick Apply
District Sales Manager- New York City
US Foods, Inc. —New York, NY
Research and develop lists of potential customers, making targeted sales calls to develop relationships and follow up on leads along with sales staff.
$94,700 - $142,000 a year
7d

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Assistant Service Manager

MERCEDES-BENZ MANHATTAN, INC. - New York, NY

Quick Apply

Job Details

Full-time $145,000 - $155,000 a year 9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Management
Customer service
Auto service management
3 years
High school diploma or GED
Driver's License
Front desk
Communication skills
Dealership experience
Time management

Full Job Description

Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.

The Assistant Service Manager is responsible for assisting the Service Management team in planning, organizing, and controlling the activities of the Service Lane and the production of the Service Advisor team.

The Assistant Service Manager is the main point of contact for all Service customers by providing an exemplary professional reception and experience at the dealership. He/She is responsible for the profitability of the department through all Service Advisor team transactions by facilitating the efficient operation of the team, maximizing the Effortless Experience for the customer and ensuring overall continuous, outstanding customer satisfaction.

Responsibilities

Must enhance the Customer Experience by maintaining a presence in the service lane and personally greeting customers and ensuring all available advisors are ready to greet the Service Customers promptly, as they arrive in the dealership.

Conducts regular performance meeting with Service Advisor team and Service Manager.

Communicates with team regarding current promotions and incentives.

Ensures accurate and proper walkarounds are being performed with the Service Advisor and customer.

Ensures that sales and Customer Experience quotas set by Service Management team are met or exceeded.

Assist Service Advisors to achieve pre-determined hours per RO and dollars per RO per advisor.

Ensures that pickup process is effortless and that the Service Advisors are performing an active delivery with every client and that customers sign the repair order and credit card receipt before leaving.

Addresses and resolves customer concerns to ensure customer satisfaction and follows up with customers who have had major repairs and comebacks to be sure they are satisfied and their vehicle is repaired as expected.

Trains and develops the team in all aspects of customer service, effective communication, sales, Customer Experience Surveys, work organization, and time management.

Communicates with shop management to determine the status of repair orders throughout the day to ensure and that vehicle repair orders are completed on time and that customer expectations are met.

Reviews repair orders from the Service Advisors to the Technicians so that repairs to the vehicle are addressed correctly at first visit.

Remains up to date on knowledge of the products and services available and the various warranties on them.

Ensure length of loaner is at or less than market average.

Train and coach advisors on ensuring completed vehicles are picked up within 48 hours of completion and that storage charges are applied when necessary.

Assists with third party warranty/insurance companies to get approval in advance of repairs and take precautions necessary to guarantee payment.

Uses customer data, evaluates reports and trends to devise strategies to improve customer experience, customer loyalty, service productivity and increase sales volume.

Develops and maintains a comprehensive training program to train new hires as well as enhance the knowledge of existing associates.

Maintains a strong working knowledge of industry regulations, restrictions, and laws, and remaining current on the industry's standards and innovations, materials, tools, and processes.

Ensures that the Service Drive team is following the processes set forth by the department and in accordance to policy and procedures set forth by Management.

Responsible for the organization, discipline, morale, performance and effectiveness of the Service Advisor team.

Able to commute into and out of Manhattan/New York City on a daily basis.

Maintain a clean, safe work area

Qualifications

High School Diploma or equivalent

3+ years’ previous experience as an Assistant Service manager experience (Luxury brand preferred).

Strong verbal and written communication skills are required

Experience with CDK or other automotive software is a plus

General knowledge of processes, software, costs, and other techniques in order to achieve maximum efficiency

Job Type: Full-time

Pay: $145,000.00 - $155,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Day range:

Weekends as needed

Shift:

Day shift

People with a criminal record are encouraged to apply

Experience:

Assistant Service Manager in a Dealership: 3 years (Required)

License/Certification:

Driver's License (Preferred)

Ability to Commute:

New York, NY 10019 (Required)

Ability to Relocate:

New York, NY 10019: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Market Manager jobs in New York, NY

Assistant Service Manager

Property Manager

Front Office Manager

Food Buyer (Produce, Protein & Dried Goods)

HR MANAGER, COMPENSATION & HR ANALYTICS

Event Manager

Accounts Payable Manager

Operations Manager

Regional Manager, Nordstrom

District Manager

Records Specialist

Business Counselor, CAMBA Small Business Services (CSBS)

SENIOR MERCHANDISING MANAGER- FRAGRANCE

Store Manager - NYC

Creative Packaging Project Manager

Associate Store Manager of Visual Merchandising, HOKA Global Flagship

General Manager

Spa Operations Manager

Inside Sales/Direct Sales Representative

District Sales Manager- New York City

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