20 Best it support jobs in Dallas, TX (Hiring Now!)

Managed Services IT Technician Support
Specialist Network Operations —Irving, TX
Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience. Document project plans, progress, and results.
$21.63 - $31.25 an hour
Quick Apply
3d
Lead IT ERP Microsoft Dynamics Security Specialist
Kaztronix —United States
As an specialist, you will work with MSD 365 Finance Ops and Project Ops to design and deliver security roles with roles, duties, privileges, permissions within…
Estimated: $121K - $153K a year
Quick Apply
Managed Services IT Support Manager
Specialist Network Operations —Irving, TX
Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
$38.46 - $43.26 an hour
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3d
Desktop Support Technician
Xander Staffing —Arlington, TX
To perform this job successfully, an individual should have knowledge of network and system administration in a corporate or large network, knowledge of a large…
$19 - $20 an hour
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1d
IT Deployment Technician
Medasource —Addison, TX
Prior networking exposure/ability to rack and stack switches, routers, etc. Job Description:*Our client located in Dallas, TX is looking to bring on skilled…
$20 an hour
Quick Apply
IT Support Technician - Help Desk
VitalCaring Group —Dallas, TX
Address and resolve incoming tickets from users regarding hardware, software, and network issues. Communicate electronically (and in-person) with desktop users…
Estimated: $35.7K - $45.2K a year
Quick Apply
14d
Dental lab tech support
Dental Device Manufacturing Company —Dallas-Fort Worth, TX
Provide clients with technical support and guidance through corrective steps by phone, email and remote-. Technical degree (vocational school, Associate Degree)…
$30 - $35 an hour
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1d
Junior IT Specialist
Carlton Electric, Inc. —Dallas, TX
The ideal candidate for this role should have a strong technical background in IT support and administration, as well as a relevant degree in computer science…
Estimated: $45K - $57K a year
Quick Apply
19h
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
Bachelor’s Degree in Computer Engineering or related field, and at least two years of experience in an IT support role, or equivalent combination of education…
$25 - $26 an hour
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1d
Desktop Support Technician I
Southwest Transplant Alliance —Dallas, TX
Current Driver’s license required. Work with customers for all calls, emails, and walk-up requests; Clearly, thoroughly, and accurately document all pertinent…
Estimated: $47K - $59.5K a year
Quick Apply
Help Desk Support Technician
HCLTech —Dallas, TX
Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up…
$20 - $24 an hour
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Desktop Support
Dallas Cowboys Football Club —Arlington, TX
The candidate should be a technical professional with operations & troubleshooting experience and one who can perform technical analysis, drive for results,…
Estimated: $49.8K - $63.1K a year
Quick Apply
5d
IT Support Specialist
Sun Holdings, Inc. —Dallas, TX
Work closely with restaurant operations to enhance and improve the functionality, design and configuration of in-store systems and training materials as needed.
$34,473.74 - $46,700.74 a year
Quick Apply
2d
IT Support Technician 1 - Part Time (Nights or Weekends)
Fitness Connection —Carrollton, TX
Provides first level of computer system technical support to club managers, troubleshooting common issues such as login problems, Internet connectivity issues,…
$20 - $22 an hour
Quick Apply
11d
IT Helpdesk - Tier I Support
Talus Payments —Dallas, TX
You will primarily support day to day activities by providing technical support to remote and on-site users including computer applications and end user…
Quick Apply
8d
Technical Support Representative
Craftable —Farmers Branch, TX
Develop a thorough understanding of our company’s technical platforms. Act as the technical liaison between internal teams and customers.
$50,000 a year
Quick Apply
1d
IT Support Technician
FitSeed Consulting Inc. —Carrollton, TX
Willing to learn and develop new skills. Resolve critical system issues on a 24x7 basis, including notification, coordination and dispatch of individuals from…
$24.04 an hour
Quick Apply
2d
Software Support Specialist - Tier 1
Antera Software USA, Inc. —Plano, TX
They provide support to our clients when they encounter any system issues and play an integral role in our ability to deliver exceptional Customer Solutions and…
$37,500 - $42,500 a year
Quick Apply
1d
IT Support Specialist
Aldridge —Dallas-Fort Worth, TX
Troubleshoot technical issues and provide effective solutions. Provide technically accurate, user friendly solutions to basic end user requests.
$19 - $24 an hour
Quick Apply
1d
IT Support Desk Technician
The 20 —Plano, TX
Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software,…
Estimated: $38.2K - $48.3K a year
Quick Apply

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Managed Services IT Technician Support

Specialist Network Operations Irving, TX

Quick Apply

Job Details

Full-time $21.63 - $31.25 an hour 3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Network administration
Computer science
Computer Science
Windows
3 years
Firewall
AWS
Analysis skills
Bachelor's degree
Virtualization
CompTIA Network+
IT support
IT
VMWare
Linux
Business requirements
Communication skills
CompTIA A+
Help desk
VPN

Full Job Description

Overview

Who are we?

Specialist Networks Operations Ltd. is a Network Managed Services provider. Formed in 2017, SNO has grown to be a trusted authority in the monitoring and management of IT systems and networks.

Created to support the massive growth in Open Access infrastructures globally, SNO provides a comprehensive range of services that allows network operators to build, run, optimize and manage their large-scale networks on a 24/7/365 basis.

Based in the UK and the US, SNO has the talent, the tools and the team to ensure customer network operations run smoothly and that the network is highly available.

What’s it like to work for us?

SNO is committed to creating a smarter tomorrow for our customers. To do this we need talented people who share a passion for building customer relationships and solving customer problems.

We operate with honesty, integrity and respect, and value collaboration, innovative thinking and customer focus in everything that we do.

If you enjoy work in a dynamic and diverse environment, then we could be an excellent fit for each other.

Job Description:

Managed Services IT Technician Support will have extensive experience providing 24x7x365 support for both internal and external managed services. This role requires a high level of technical expertise, problem-solving ability, and a commitment to delivering top-notch customer service.

Key Responsibilities:

Internal and External 24x7x365 Technical Support

Provide round-the-clock Tier 1 and Tier 2 support for hardware, software, and network issues.

Respond promptly to incidents and service requests, ensuring minimal downtime and disruption. Maintain detailed and accurate records of issues, resolutions, and activities using a ticketing system.

Manage and maintain servers, workstations, and network devices to ensure optimal performance.

Perform routine maintenance tasks such as updates, patches, backups, and security checks.

Ensure systems are secure, optimized, and compliant with industry standards and best practices.

Serve as a primary point of contact for assigned client accounts, providing personalized support and solutions.

Develop and maintain strong client relationships, understanding their business needs and IT requirements.

Provide recommendations and implement solutions to enhance clients’ IT environments.

Assist in planning, coordinating, and executing IT projects, including system upgrades, migrations, and deployments.

Collaborate with clients and internal teams to ensure successful project outcomes.

Document project plans, progress, and results.

Monitor internal and client systems for performance, availability, and security issues.

Proactively identify potential problems and implement preventive measures to avoid system outages.

Handle incident management, including root cause analysis and implementation of corrective actions.

Create and update technical documentation, including user manuals, system configurations, and standard operating procedures.

Qualifications

Proven experience in a managed services environment, supporting both internal and external clients in a 24x7x365 setting.

Strong knowledge of Windows and Linux operating systems.

Proficiency in network administration, including switches, routers, firewalls, and VPNs.

Experience with virtualization technologies such as VMware or Hyper-V.

Familiarity with cloud services (e.g., AWS, Azure) and SaaS applications.

Excellent problem-solving and analytical skills.

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.

Relevant certifications CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are a plus. Education and Experience:

Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience.

Minimum of 3-5 years of experience in IT support and managed services, with a focus on 24x7x365 environments.

What you’ll get from us

Great career prospects - once you have been trained on our systems and processes, you’ll have the opportunity to progress with us. We love a success story.
Work with knowledgeable, high-achieving, experienced and fun colleagues.
A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance.
Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us better as a company.

Sounds like you?

If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at SNO. If you’re still not convinced, drop us a line at careers@sno.cloud and we’ll arrange an informal chat about the role.

Job Type: Full-time

Pay: $48,000 -65,000 per year

Benefits:

401(k)
Health insurance
Paid time off
Holidays

Schedule:

Monday – Friday 8hrs/40hrs a week
Saturday – Sunday off

· Shift Weekend Rotation

Work Location: In Office – Dallas, TX 75234

Job Type: Full-time

Pay: $21.63 - $31.25 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

3 years

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
On call
Rotating weekends

Experience:

Help desk: 3 years (Required)
Windows: 3 years (Required)

Ability to Commute:

Irving, TX (Required)

Ability to Relocate:

Irving, TX: Relocate before starting work (Required)

Work Location: In person

Quick Apply

it support jobs in Dallas, TX

Managed Services IT Technician Support

Lead IT ERP Microsoft Dynamics Security Specialist

Managed Services IT Support Manager

Desktop Support Technician

IT Deployment Technician

IT Support Technician - Help Desk

Dental lab tech support

Junior IT Specialist

IT/Desktop Support Technician

Desktop Support Technician I

Help Desk Support Technician

Desktop Support

IT Support Specialist

IT Support Technician 1 - Part Time (Nights or Weekends)

IT Helpdesk - Tier I Support

Technical Support Representative

IT Support Technician

Software Support Specialist - Tier 1

IT Support Specialist

IT Support Desk Technician

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