20 Best application support engineer jobs in Newark, NJ (Hiring Now!)

NOC Engineer
Seaborn Networks —Secaucus, NJ
Degree level qualification in telecommunications related field where work related experience does not meet the standard. Bilingual English/Portuguese is a plus.
Estimated: $62.6K - $79.3K a year
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Product Applications Engineer
Engineering Resource Group —Ridgewood, NJ
Provide request for quote responses, technical drawings, presentations, scopes of work, and technical recommendations. Manage and oversee execution of projects.
$95,000 - $110,000 a year
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Level II Support Engineer
Techspedient Networks —Somerset, NJ
Escalate unresolved calls to appropriate internal or external support teams. Log all calls in the service management database and maintain complete…
$60,000 - $65,000 a year
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11d
Innovation Developer - Mid
Robert Half —Piscataway, NJ
Reverse engineer code, conduct hypothesis testing, and develop solution architecture. Bachelor's degree in Computer Sciences or a related field.
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Principal Database Engineer (DB2)
DTCC —Jersey City, NJ
Work with Mainframe DB2 team, area management, and related technical support groups in the process of engineering mainframe database solutions.
Estimated: $149K - $189K a year
Network Architect
R+L Carriers —United States
Collaborate with Corporate Information Security Team to develop security controls. R+L Carriers offers an excellent compensation and comprehensive benefits…
Estimated: $115K - $145K a year
Automation Test Engineer
DTCC —Jersey City, NJ
Aligns risk and control processes into day-to-day responsibilities to supervise and mitigate risk; calls out appropriately.
Estimated: $97.7K - $124K a year
Freelance IT and Network Support Engineer
Tech Domain —Newark, NJ
Professionally trained & certified in IT Infrastructure Library & Windows Server Administration and also has a sharp focus on utilizing the programming…
$25 - $35 an hour
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1d
Lead Test Engineer
DTCC —Jersey City, NJ
Lead, develop, and advise on test automation strategies and provide critical feedback in requirements, design, implementation and execution phases.
Estimated: $126K - $160K a year
Associate Application Support Engineer
Fusion Health —Woodbridge, NJ
Create tickets for clients using Service Desk software for all incoming phone calls and emails; escalate to higher tier support, when necessary.
Estimated: $58.9K - $74.6K a year
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Lead Cybersecurity Engineer*
DTCC —Jersey City, NJ
The Cybersecurity Services domain protects DTCC from cybersecurity risks through world class security architecture, engineering and governance practices.
Estimated: $133K - $169K a year
Help Desk Technician
Zenotis Technologies INC —Summit, NJ
Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation.
$25 - $27 an hour
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15h
Senior Site Reliability Engineering Manager - CTJ TS
Microsoft —United States
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network…
$112,000 - $218,400 a year
Senior Firmware Engineer
Marotta Controls, Inc. —Parsippany, NJ
Your employment, both initially and continually thereafter, is conditioned on production of such proof of citizenship and/or any export license that may be…
Estimated: $111K - $140K a year
IT Desktop Support
PROLIM GLOBAL CORPORATION —Union, NJ
Bachelor’s degree in Computer Science or technology related field with 1-2+ years of technical experience. Implements, monitors, and provides technical support…
$30 - $33 an hour
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12h
Desktop Support/Lab Computing Analyst
VALIDATION ASSOCIATES LLC —Summit, NJ
Acts as the technical support contact for field service engineers, repairing and troubleshooting client instrument and information technology issues.
$30 - $35 an hour
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11h
Principal Software Engineer
DTCC —Jersey City, NJ
Align risk and control processes into day-to-day responsibilities to supervise and mitigate risk; calls out appropriately. 8-10 years or related experience.
Estimated: $151K - $192K a year
Production Support Engineer @ Jersey City, NJ
CEDENT —Jersey City, NJ
The Production Support Engineer supports Markets Tech and is part of IT production support team providing front line technical support to end users responding…
Estimated: $103K - $131K a year
3d
Azure Data Engineer
JSR Tech Consulting —Newark, NJ
Bachelor's degree Computer Science or a related field. Software development and scripting languages, ETL tools, Spark, SSIS, MSSQL, Azure SQL Database, Azure…
Estimated: $116K - $147K a year
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[Entry Level] Software Tester (244-14)
JND —Berkeley Heights, NJ
Bachelor's degree in computer science or a related field. Perform software testing in all phases of the design-develop-test-release-maintain software life cycle…
Estimated: $47.5K - $60.1K a year
2d

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NOC Engineer

Seaborn Networks Secaucus, NJ

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Job Details

Full-time Estimated: $62.6K - $79.3K a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

DWDM
Microsoft Excel
Management
Confidential Clearance
English
Microsoft Office
High school diploma or GED
Analysis skills
Bachelor's degree
Network management
Computer Networking
Computer networking
Seaborn
Portuguese
4 years
Cabling
Communication skills
Juniper

Full Job Description

NOC Engineer
NOC EngineerGeneral
The NOC Engineer is a technical position responsible for Seaborn Networks (Seaborn) network management, service assurance, change management and service delivery.

The NOC Engineer supports the Tier 1 NOC in responding to and resolving higher level Network issues. They are the primary resource for the turn-up and testing of new customer services. They support Engineering in Network Upgrades and Capacity Management. They will also aim to maintain network availability and provide operational support to the Seaborn cable station teams and technical support to customers and customer facing teams within Seaborn.

In addition, the NOC Engineers will operate on a rotational basis as the principal on-site Seaborn Engineers in the Wall cable station and Points of Presence (POPs) in New Jersey and New York. Also on a rotational basis the NOC Engineer will support the Seaborn Network as on-call 24x7 support for Emergency Issues.
Primary RoleNetwork Management
Day-to-Day Network Management and Fault Management duties to include;

Timely response to network troubles to meet strictly defined company measures of quality.
Ensure Network Management Systems and Elements are available and functional so that Tier 1 NOC can effectively manage the Network.
Ensure that the Tier 1 NOC is effectively following up on all Network and Customer issues.
Provide technical operational support to on-site Seaborn Engineers, customer facing teams and customers.
Enable Performance measurements, interpret data, diagnose and isolate to resolution.
Assist in the design, build, testing and co-ordination of customer circuits and new capacity activations.
Creation and management of Vendor support tickets.
Escalation of Service Affecting issues or hazardous conditions to management.
Creation of Network or Customer specific reports following service affecting events.

Change Management

Coordinate with Engineering teams, cable station Engineers and Customers to develop and acceptable plan of work for all and any planned activities on the network.
Performing checks on Network status and condition prior to start of medium and high risk planned activities.
Co-ordination of on-site Engineers for planned execution of traffic switching events and other potentially service affecting or high risk activities.
Assist the Engineering teams in the implementation and operational validation testing of upgrades and new systems, equipment or capacity in the network.

Methods and Procedures

Maintain a thorough understanding of technical training documentation that provides a detailed understanding of the function and use of the network elements, management systems and their connectivity.
Be conversant with, and follow the company provided methods and procedures for both NOC and cable station / POP activities.

Experience

Required

4yrs + working experience in a Network Operations Center, subsea cable station or telecommunications Point of Presence (POP) environment.
Strong analytical and fault finding skills with the ability to prioritize Network and Customer troubles, making recommendations on how to restore service to customers and to eliminate repeat problems.
Good communication skills to include verbal and written communication and presentation skills in a technical environment.
Understanding of Service Level Agreements and objectives.
Good understanding of the documentation of technical methods and procedures.
Excellent ability to capture and document in a user friendly way event driven reports and diagnosis for both Customers and Seaborn Management.
Good knowledge of MS Office Application suite, in particular Excel and Word.
Ability to communicate with Engineers and Customers of different nationalities and cultural backgrounds where English may not be their first language.

Additional beneficial experience

Bilingual English/Portuguese is a plus.

Although not required the following experience would be beneficial.

Technical understanding of Submarine Network and DWDM technologies, specifically;
Alcatel: Repeaters, Branching Units, SLTE, PFE, NMS
Infinera: DTNX, XT Platforms and Infinera NMS
Juniper: Routers, Switches, Junos OS
ADVA: FSP3000
Tyco: Repeaters, Branching Units, LME, HPOE, TEMS, Spellman PFE via UNME
Xtera: XLS, NXT via Nuwave
Fujitsu: Repeaters, Branching Units, SLTE
Ciena: Corestream, Multiwave, OME6500, Ciena CPL via Wavewatcher & OMEA
Cisco: 15454, 15540, ME3400 via HPOV & Ciscoworks

Advanced knowledge of interaction between network management systems and particular equipment or sections of the network and how they interact with each other. Ability to communicate the interaction and functionality of the different network elements and how the network segments connect together to provide an overall topology.

Education

High School Diploma as a minimum where other work related experience meets the required standard.
Degree level qualification in telecommunications related field where work related experience does not meet the standard.

Additional Functions
In addition to the primary roles as described above, the NOC Engineer will also be required to carry out the following tasks on a rotational basis amongst other NOC Engineers;

Provide on-site support at the Wall cable station in Wall Township, New Jersey, coordinating with the NOC and other cable station / POP Engineers to effect operational and maintenance activities.
Provide on-site support at the Seabras-1 POPs in New Jersey and New York, coordinating with the NOC and other cable station / POP Engineers to effect operational and maintenance activities as directed by the NOC.

NOC Engineers will receive the relevant and required training at both a technical and methods and procedures level to enable them to fulfil their roles in both the NOC and the cable station / POP.
Other Job Details
Location: Primary location is Secaucus, New Jersey with activities in Wall cable station or New Jersey/Manhattan POP locations. Remote work capabilities are required to support the Network on an 24x7 on-call basis.

Term: Permanent

Employment Type: Full Time

Travel: Yes. Periodic travel as necessary is expected, which will be primarily focused around providing on-site technical support at the Seabras-1 Wall cable station and New York / New Jersey POPs on a rotational basis.

Reporting to: US Operations Manager

Company Info: Seaborn is transforming global communication as the leading independent developer-owner-operator of submarine fiber optic cable systems. Additional information regarding Seaborn can be found at www.seabornnetworks.com

Seaborn conducts background checks, including reference checks for all final applicants.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Holidays
On call
Weekends as needed

Ability to commute/relocate:

Secaucus, NJ 07094: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor's (Preferred)

Experience:

Computer networking: 1 year (Preferred)

Security clearance:

Confidential (Preferred)

Work Location: In person

Quick Apply

application support engineer jobs in Newark, NJ

NOC Engineer

Product Applications Engineer

Level II Support Engineer

Innovation Developer - Mid

Principal Database Engineer (DB2)

Network Architect

Automation Test Engineer

Freelance IT and Network Support Engineer

Lead Test Engineer

Associate Application Support Engineer

Lead Cybersecurity Engineer*

Help Desk Technician

Senior Site Reliability Engineering Manager - CTJ TS

Senior Firmware Engineer

IT Desktop Support

Desktop Support/Lab Computing Analyst

Principal Software Engineer

Production Support Engineer @ Jersey City, NJ

Azure Data Engineer

[Entry Level] Software Tester (244-14)

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