20 Best jobs in Dorchester, MA (Hiring Now!)

Patient Experience Representative I (Nephrology)
Boston Children's Hospital —Boston, MA
Transcribing, typing and proofreading correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology.
Environmental Services Jobs (Janitorial/Cleaning)
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Access Liaison (Tuesday through Saturday 9:30am to 6:00pm)
Boston Children's Hospital —Boston, MA
Receive routine complaints and issues during telephone calls. Interact with patients and families via telephone to provide information in response to inquiries.
1d
Environmental Services Assistant (7am to 5:30pm Weekends and Holidays)
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Experience Representative (M-Friday 3:30pm-12am)
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. C. Greets and directs patients, families, and visitors. d.Manages large amounts of inbound and outbound calls in a…
Patient Experience Representative (24 hours) Emergency Department
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services.
Patient Experience Representative- 3-11:30 weekends
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
20h
Administrative Associate - part time, temporary (6+ months)
Boston Children's Hospital —Boston, MA
Provide routine office support, such as answer, screen and route calls, open and sort mail, and other related tasks. Accept deliveries and notify recipients.
Patient Experience Representative (Monday-Friday 8:30am to 5pm)
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Patient Flow Coordination a.
Patient Experience Representative (3:00pm-11:30pm rotating)
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services.
Patient Experience Representative- Brookline: Hybrid
Boston Children's Hospital —Brookline, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
FRONT OFFICE AGENT
Hyatt Regency Boston —Boston, MA
Other duties may include processing forms of payment and responding to guest inquires. This highly visible role gives opportunity for casual conversation and…
$25 an hour
21h
Patient Experience Representative/Patient Access (Float Pool)
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or assistance within scope of…
Life Alive at Jamaica Plain- New Café Opening!
Life Alive Cafe —Jamaica Plain, MA
70% discount on all menu items. Hourly compensation ranging from $15-$20/ hour. 40 hours of Sick Time on Day 1. Job Types: Full-time, Part-time.
$15.50 - $20.00 an hour
Quick Apply
Patient Experience Representative I (Otolaryngology)
Boston Children's Hospital —Boston, MA
Provide cross-coverage in department call center, answering incoming calls, scheduling appointments and managing different scheduling work queues.
Patient Experience Representative (Monday-Wednesday 11:00pm-7:00am)
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Patient Flow Coordination a.
Patient Experience Representative (rotating days) Emergency Department
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services.
Patient Experience Representative- every other weekend Overnight
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Experience Representative- Arabic speaking preferred
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Experience Representative- Medical Specialties: Hybrid
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…

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Patient Experience Representative I (Nephrology)

Boston Children's Hospital - Boston, MA

Apply Now

Job Details

Full-time

Benefits

License reimbursement
Dental insurance
Vision insurance
403(b)
Flexible schedule

Qualifications

Nephrology
Customer service
Writing skills
Clinic
Microsoft Office
Administrative experience
High school diploma or GED
Computer skills

Full Job Description

73906BR

Medicine-Nephrology

Job Posting Description

Boston Children’s Hospital’s specialists in the Division of Nephrology care for infants, children, and adolescents with congenital and acquired kidney disease. We are one of the largest pediatric nephrology services in the United States, caring for children from all over the world, and maintain one of the few outpatient dialysis units in the northeastern U.S. for children who need chronic dialysis therapy. Learn more about the Department of Nephrology here.

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*

The Patient Experience Representative I will be responsible for:

Customer Service:
- Demonstrating positive and effective customer service that supports departmental and hospital operations.
- Greeting, screening and directing patients, families and visitors.
- Registering new patients upon arrival.
Patient Registration/Discharge:
- Monitoring clinic activity to ensure best possible patient experience.
- Recording and processing patient demographics, insurance/payment, and referral information for patient encounters.
- Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system.
- Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules.
Scheduling:
- Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions.
- Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience.
Administration:
- Maintaining personal calendars for physician/supervisor(s).
- Scheduling meetings, programs and events.
- Transcribing, typing and proofreading correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology.
- Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services.
- Participating in the purchasing of inventory.
- Providing routine clerical support as needed.
Technology:
- Utilizing all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling and billing applications.
- Enrolling patients and caregivers in patient portal.

To qualify, you must have:

High School Diploma/GED required.
Previous customer service and/or administrative experience preferred.
Basic customer service and computer skills required.
Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Ability to work with diverse internal and external constituencies.

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Office/Site Location

Boston

Job Posting Category

Administration

Remote Eligibility

Part Remote/Hybrid

Apply Now

jobs in Dorchester, MA

Patient Experience Representative I (Nephrology)

Environmental Services Jobs (Janitorial/Cleaning)

Patient Access Liaison (Tuesday through Saturday 9:30am to 6:00pm)

Environmental Services Assistant (7am to 5:30pm Weekends and Holidays)

Patient Experience Representative (M-Friday 3:30pm-12am)

Patient Experience Representative (24 hours) Emergency Department

Patient Experience Representative- 3-11:30 weekends

Administrative Associate - part time, temporary (6+ months)

Patient Experience Representative (Monday-Friday 8:30am to 5pm)

Patient Experience Representative (3:00pm-11:30pm rotating)

Patient Experience Representative- Brookline: Hybrid

FRONT OFFICE AGENT

Patient Experience Representative/Patient Access (Float Pool)

Life Alive at Jamaica Plain- New Café Opening!

Patient Experience Representative I (Otolaryngology)

Patient Experience Representative (Monday-Wednesday 11:00pm-7:00am)

Patient Experience Representative (rotating days) Emergency Department

Patient Experience Representative- every other weekend Overnight

Patient Experience Representative- Arabic speaking preferred

Patient Experience Representative- Medical Specialties: Hybrid

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