20 Best Crisis Manager jobs (Hiring Now!)

Manager, Quality, Telephonic Health Care, Remote
Aledade —Remote
Strong leadership and communication skills: Able to develop skills and inspire growth mindset in others through coaching and feedback, holding people…
Estimated: $75.7K - $95.9K a year
Quick Apply
8h
Registered Nurse Case Manager
Regional Hospice Services —Ironwood, MI
Candidates must have strong clinical and patient/family relationship skills and be willing to travel to provide case management and care to patients in our…
From $34 an hour
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RN Case Manager Home Health
Above & Beyond HomeCare —Anderson, IN
The Supervisory nurse will initiate services, complete a plan of treatment and necessary forms as needed to implement patient care with the goal of helping our…
$55,000 - $65,000 a year
Quick Apply
RN Case Manager Home Care
Nurse Professionals Home Care and Staffing, LLC —Caroline County, MD
This position allows for 1-1.5 days in your home office 3-3.5 days in the field seeing clients per week. Set your own schedule full time as we work Mondays…
From $70,000 a year
Quick Apply
5d
Acute Care - RN Manager
Logan Health —Conrad, MT
Current Montana RN License or a multi-state compact license with authorization to practice nursing within the state of Montana; required.
Estimated: $91.2K - $116K a year
ASHLAND, WI Home Health RN Care Manager!
Avanti Home Care (previously Bay Area Home Health) —Ashland, WI
Providing total client care to include; assessments, organizing caseload, coordination of client records, oversees field staff, medications and treatments…
From $32 an hour
Quick Apply
Case Manager
Florida Lawyers Assistance, Inc. —Remote
The ideal candidate will be responsible for providing support and guidance to highly educated professionals in need, utilizing their expertise in substance…
$22 - $30 an hour
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Behavioral Health Case Manager
Fillmore County Hospital —Geneva, NE
Valid Nebraska driver’s license. Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state…
Estimated: $54.8K - $69.4K a year
Registered Nurse Case Manager (RN)
Unity Hospice —Rochelle, IL
Valid Registered Nurse (RN) license. Driver’s license, insurance and vehicle. Supportive and welcoming work environment. Job title: Nurse Case Manager (RN).
Estimated: $70.8K - $89.6K a year
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Registered Nurse (RN) Case Manager-PART TIME
Krucial Rapid Response —Fort Collins, CO
Must be a registered nurse with at least 2+ years of nursing experience and licensed in the state of Colorado. Must have BLS and PALS certification.
$42,500 - $47,500 a year
Quick Apply
Customer Care Manager
Lineage Logistics —College Park, GA
Resolve day-to-day customer service problems including data entry errors, customer complaints, and questions. Enhance office productivity through proficient use…
Estimated: $50.6K - $64.1K a year
Quick Apply
RN Case Manager - PRN (East Team)
Hospice of the Piedmont —Mineral, VA
Current and unrestricted Registered Nurse (RN) license in the state of Virginia. Minimum of 2 years of nursing experience preferred, preferably in hospice,…
Estimated: $81.1K - $103K a year
Quick Apply
RN Case Manager $7,500 Sign-on
A&D Health Care Professionals —Dayton, OH
Founded in 1985, A&D Health Care Professionals, Inc. is a Medicare/Medicaid certified agency and in 1997 achieved service excellence and quality patient care…
From $52 an hour
Quick Apply
R.N./Case Manager - Menard County
Sangamon County Department of Public Health —Petersburg, IL
State of Illinois registered nursing license in good standing. As appropriate for client’s needs and documenting same in the appropriate state MIS system.
$58,839.93 a year
Quick Apply
PLADS Leave Case Manager
Aflac, Incorporated —Remote
On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave …
$31,200 - $68,000 a year
Care Manager - Safe Options Support
Monroe Plan for Medical Care —Elmira, NY
· Candidates will need a NYS driver's license and to own or have access to reliable transportation that enables them to fulfill travel requirements of the job…
Estimated: $37.5K - $47.5K a year
Quick Apply
PLADS Leave Case Manager
Aflac —Remote
On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave …
$31,200 - $68,000 a year
Case Manager
Dept of Aging and Comm Living —Washington, DC
Must have a valid driver’s license. Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or…
$80,783 - $103,333 a year
7h
Immigration Case Manager/Writer (Remote)
Ellis Porter —Ann Arbor, MI
Bachelor's degree, preferably in a writing-intensive field. Given the requirements for strong writing & editing skills, the first step in the application…
$50,000 a year
Quick Apply
6d
Case Manager
Community Housing Innovations Inc —Medford, NY
Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls. Education: Bachelor’s degree in human services or related field,…
$21.64 - $24.04 an hour

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Manager, Quality, Telephonic Health Care, Remote

Aledade - Remote

Quick Apply

Job Details

Estimated: $75.7K - $95.9K a year 8 hours ago

Benefits

Stock options
Paid parental leave
Dental insurance
Paid time off
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Sabbatical
Flexible schedule

Qualifications

Management
Microsoft Office
Leadership
2 years
Communication skills
Camtasia

Full Job Description

We are searching for a Quality Manager to join the team! The person in this role will oversee a team of Quality Specialists and Senior Quality Specialists who are monitoring the patient experience across three A+ programs (Pharmacy Outreach, Scheduling Outreach, and CACP).

Primary Duties:

Manage direct reports to achieve performance expectations, creating an environment conducive to individual and team success. Utilize data to evaluate performance and coach as needed to assist employees in professional development and upskilling.
Assign work to employees, managing the execution of team projects and processes from start to finish.
Builds workflows and automation for new processes while refining established processes..
Contribute to “ears on” listening projects to ensure maintenance of inter-rater reliability for self and team.
Collaborate with A+ leadership to provide valuable feedback (trends/gaps) and propose solutions
Other duties as assigned

Minimum Qualifications:

Essential to perform duties without training
2+ years building and implementing cross-functional Quality Assurance processes.
2+ years of people management and coaching. Strong leadership and communication skills: Able to develop skills and inspire growth mindset in others through coaching and feedback, holding people accountable and having successful difficult conversations.
Experience with QA technologies such as CCaaS/CPaaS Quality Assurance tools (Verint, VoiceInsights, Calabrio, EvaluAgent, etc).
Proven ability to effectively implement calibration, appeals, and escalation tracking across multiple lines of business.
Ability to strategically collect data and measure performance to improve quality framework (CSAT, FCR, CES, etc).
Able to understand, interpret and make decisions off of data.
Exhibits Aledade’s Values

Preferred Key Skills and Abilities:

Strong proficiency in Google products/Microsoft Office Suite
Proficiency in learning and other technologies preferred: ALC, Camtasia, Snagit, Garage Band, Monday, Zoom, Kahoot

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Quick Apply

Crisis Manager jobs

Manager, Quality, Telephonic Health Care, Remote

Registered Nurse Case Manager

RN Case Manager Home Health

RN Case Manager Home Care

Acute Care - RN Manager

ASHLAND, WI Home Health RN Care Manager!

Case Manager

Behavioral Health Case Manager

Registered Nurse Case Manager (RN)

Registered Nurse (RN) Case Manager-PART TIME

Customer Care Manager

RN Case Manager - PRN (East Team)

RN Case Manager $7,500 Sign-on

R.N./Case Manager - Menard County

PLADS Leave Case Manager

Care Manager - Safe Options Support

PLADS Leave Case Manager

Case Manager

Immigration Case Manager/Writer (Remote)

Case Manager

Primary Duties:

Minimum Qualifications:

Preferred Key Skills and Abilities:

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