20 Best Patient Representative jobs in Boston, MA (Hiring Now!)

Patient Representative / Medical Receptionist
Minka Health —Chestnut Hill, MA
Ø Handles patient questions, on-site and by telephone, regarding problematic accounts. This includes working directly with physicians, referral coordinator and…
$20 - $23 an hour
Quick Apply
Customer Service Representative
PostScan Mail —Boston, MA
Manage large amounts of incoming phone calls. Provide accurate, valid and complete information by using the right methods/tools.
$16 - $18 an hour
Quick Apply
13d
Client Service Representative (CSR)
Ged Lawyers —Boston, MA
Some knowledge of the medical field and terminology (worked in a doctor’s office – Medical Assistant that has worked in the front and back office).
Estimated: $44.1K - $55.8K a year
Quick Apply
Patient Experience Representative - Maternal Fetal Care Center
Boston Children's Hospital —Boston, MA
Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services.
1d
Patient Experience Representative (Training Program )
Boston Children's Hospital —Boston, MA
_After successful completion\* of the Patient Access Workforce Initiative training program (PAWI), candidates will have the opportunity to apply to permanent…
$16 - $24 an hour
Quick Apply
1d
Patient Service Representative I - 7a-3:30p EOW
Atrius Health —Boston, MA
Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care.
Estimated: $37.2K - $47.1K a year
22h
MEDICAL SCRIBE - CAMBRIDGE, MA
ScribeAmerica —Cambridge, MA
Review past history and test results on patients which are critical in driving medical decisions by your provider. Commit to ScribeAmerica for up to 1 year.
2d
Patient Experience Representative- Full time evenings- 100% in person
Boston Children's Hospital —Boston, MA
Recording and forwarding messages, prioritizing urgent calls for information or services, and initiating emergency services when necessary.
Patient Experience Representative I- Orthopedics
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services.
Per Diem Patient Experience Representative: 5:30am start time
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Patient Flow Coordination a.
14d
Dental office receptionist
Alliance Dental Center —Quincy, MA
Answer, respond and properly route telephone calls, email and texts. Work with the Patient Care Representative to act as liaison between the office and vendors …
$20 - $24 an hour
Quick Apply
Patient Experience Representative (Monday-Friday 9a-5:30p )
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Patient Flow Coordination a.
Patient Experience Representative (Per diem)
Boston Children's Hospital —Boston, MA
Reconciling payments and preparing deposits, providing record of transactions in Hospital systems. Providing routine clerical support as needed.
Patient Experience Representative (rotating days) Emergency Department
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services.
Patient Services Representative, Primary Care
MIT —Cambridge, MA
Administrative duties will include answering telephone calls; data entry; insurance reviews; filing; and scheduling appointments and procedures in coordination…
Estimated: $45K - $57K a year
Patient Experience Representative- Medical Specialties: Hybrid
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Experience Representative: ICU -3pm-11:30pm e/o weekend
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
13d
Patient Experience Representative I (Nephrology)
Boston Children's Hospital —Boston, MA
Transcribing, typing and proofreading correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology.
Patient Experience Representative (M-Friday 3:30pm-12am)
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. C. Greets and directs patients, families, and visitors. d.Manages large amounts of inbound and outbound calls in a…
Patient Experience Representative/Patient Access (Float Pool)
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or assistance within scope of…
13d

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Patient Representative / Medical Receptionist

Minka Health Chestnut Hill, MA

Quick Apply

Job Details

Full-time $20 - $23 an hour

Benefits

Vision insurance
Life insurance

Qualifications

EDI
5 years
Medical coding
Medical office experience
Administrative experience
High school diploma or GED
Medical administrative support
ICD-10
Bachelor's degree
CPT coding
Business
Associate's degree

Full Job Description

Patient Representative / Medical Receptionist

**In-person role, no remote option

**Must be able to work 40 hours a week, and make the commute

GENERAL SUMMARY

Responsible to gather charge information, maintain the insurance database, distribute insurance claims, and assist patients with insurance and self-pay billing problems. Additionally, the Patient Accounts Representative processes data and information to facilitate maximum and timely payments.

ESSENTIAL JOB FUNCTIONS*

Ø Responsible for clean claim submission.

Ø Approves and transmits EDI claims.

Ø Works EDI response reports to correct transmission errors from carriers.

Ø Researches all information needed to complete billing process. This includes working directly with physicians, referral coordinator and reception.

Ø Code information about procedures performed and appropriate diagnosis for services.

Ø Audit and edit daily batches and data to produce clean claims. Reconciles charges.

Ø Posts payments, adjustments, and transfer balances as required.

Ø Carries out research and follow up regarding accounts requiring additional documentation. Manages and works receivable accounts.

Ø Assists with coding and error resolution.

Ø Handles patient questions, on-site and by telephone, regarding problematic accounts.

Ø Pre-authorizes surgeries, medications and other procedures with third party payers as necessary.

Ø Collects prior authorizations requests initiated by physicians.

Ø Initiates prior authorization request to patient’s Insurance carrier.

Ø Work with patients for medication requests.

Ø Initiates letters of medical necessity from physicians.

Ø Participates in educational activities.

Ø Maintains strictest confidence.

Ø Maintains current knowledge of policies and procedures, as well as updated ICD-10 and CPT-4 coding and billing compliance knowledge.

Ø Must keep patient and business confidentiality at all times; follows HIPAA policies for patient privacy and has access to Level 2,3,4 PHI. Complies with OSHA and AAHC policies and procedures.

Ø Performs clerical and any other duties as directed by Manager.

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

Ø High School diploma or equivalent. Associates or Bachelors degree in business preferred.

Ø Five plus years of medical office billing or administrative experience.

Ø Knowledge of billing software, billing and compliance policies, and of third party billing and claims/collection procedures.

Ø Must possess a calm, reassuring, competent demeanor and the ability to be sensitive to patient needs, as well as maintain a positive and friendly attitude when dealing with difficult patients.

Ø Must have the ability to examine documents for accuracy, completeness and pay attention to detail.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

Life insurance
Vision insurance

Healthcare setting:

Clinic
Medical office
Private practice

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

Chestnut Hill, MA 02467: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you able to show up on time Monday to Friday during normal business hours for this job?
Are you able to reliably make the commute to Chestnut Hill for this job without issue?
Are you OK answering / making a moderate to high number of phone calls? This is a core job responsibility

Job-related location requirement:

Candidates must be within a 25-mile radius.

Work Location: In person

Quick Apply

Patient Representative jobs in Boston, MA

Patient Representative / Medical Receptionist

Customer Service Representative

Client Service Representative (CSR)

Patient Experience Representative - Maternal Fetal Care Center

Patient Experience Representative (Training Program )

Patient Service Representative I - 7a-3:30p EOW

MEDICAL SCRIBE - CAMBRIDGE, MA

Patient Experience Representative- Full time evenings- 100% in person

Patient Experience Representative I- Orthopedics

Per Diem Patient Experience Representative: 5:30am start time

Dental office receptionist

Patient Experience Representative (Monday-Friday 9a-5:30p )

Patient Experience Representative (Per diem)

Patient Experience Representative (rotating days) Emergency Department

Patient Services Representative, Primary Care

Patient Experience Representative- Medical Specialties: Hybrid

Patient Experience Representative: ICU -3pm-11:30pm e/o weekend

Patient Experience Representative I (Nephrology)

Patient Experience Representative (M-Friday 3:30pm-12am)

Patient Experience Representative/Patient Access (Float Pool)

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