20 Best reservation agent jobs in Miami Beach, FL (Hiring Now!)

Group Sales Coordinator
Unique Vacations —Miami, FL
The Group Sales Associate is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present…
Estimated: $51.1K - $64.7K a year
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Front Desk Agent
Marseilles Hotel —Miami Beach, FL
A typical day as a hotel front desk agent involves checking in pre-registered guests, selling rooms to walk-in guests, checking guests out of their rooms, using…
$16 - $17 an hour
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Business Development Manager
PR Global Reservations LLC —Doral, FL
Conducting daily sales calls to leading travel agencies throughout the region while promoting travel and meeting new people. Apple software is a plus.
From $45,000 a year
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Reservation Specialist
Ultimate Resort Vacations —Weston, FL
Provide exceptional customer service to guests by answering inquiries about hotel facilities, room availability, rates, and amenities.
$17 - $18 an hour
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Front Desk Agent - FOSSE EXPERIENCE
Moxy South Beach —Miami Beach, FL
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Register and assign guests to hotel rooms.
From $18 an hour
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2h
Front Desk Receptionist
Turnberry Ocean Club Condominius Association, Inc. —Sunny Isles Beach, FL
Answer telephone calls and email inquiries promptly and professionally and channel them appropriately. He/she will process all information to residents, as well…
$20 an hour
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Guest Service Agent
Moxy Miami South Beach —Miami Beach, FL
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Register and assign guests to hotel rooms.
Estimated: $30K - $36.7K a year
9d
Maitre d'
STK —Miami Beach, FL
Interacting with guests via review and social channels to maintain a positive reputation online. Building reservations books to effectively accommodate a high…
$18 - $23 an hour
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Front Desk Agent
Z Ocean Hotel —Miami Beach, FL
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members.
$18 an hour
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12d
Reservations Agent (Full-Time) l InterContinental Miami Downtown
InterContinental —Miami, FL
Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel in accordance with established standards and…
Estimated: $35.3K - $44.7K a year
1d
Reservations Agent
EAST Miami —Miami, FL
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
$19.06 an hour
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1d
Front Desk Agent, Gale South Beach
Gale Hotels —Miami Beach, FL
Assist guests with all needs related to their stay including checking in and checking out guests, making reservations in person and over the phone, assisting in…
Estimated: $30K - $31.9K a year
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Reservations Agent
SOUTH BEACH GROUP —Miami Beach, FL
The Reservations Agent is responsible for analyzing all guest and travel agent requirements through telephone and emails and recommend suitable options for all…
$17.50 an hour
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Guest Services Agent
Gale Hotels —Miami Beach, FL
Assist guests with all needs related to their stay including checking in and checking out guests, making reservations in person and over the phone, assisting in…
Estimated: $30K - $33.9K a year
Quick Apply
5d
Reservations Sales Agent
Maü Miami —Miami, FL
Answer incoming calls and respond to guest inquiries regarding reservations, menu options, and special events. Employee discounts on meals and beverages.
$45,000 - $70,000 a year
Quick Apply
6d
Front Desk Supervisor - Overnight Shift Required
Hilton Miami Downtown —Miami, FL
Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the…
From $20 an hour
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Reservations Sales Agent
The Setai —Miami Beach, FL
Respond promptly and efficiently to all incoming telephone calls, skillfully handling reservations, addressing guest requests, and employing persuasive…
Estimated: $40.3K - $51.1K a year
Quick Apply
Guest Service Agent
Moxy South Beach —Miami Beach, FL
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Register and assign guests to hotel rooms.
Estimated: $33.7K - $42.7K a year
9d
Front Desk Concierge
Urbanica —Miami Beach, FL
Welcome guests upon their arrival and assign rooms. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like…
From $15 an hour
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Front Desk Agent
Eden Roc Miami Beach —Miami Beach, FL
Assist in administrative tasks, such as answering phone calls and handling reservations. Maintain the cleanliness and organization of the front desk area.
Estimated: $30K - $38K a year

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Group Sales Coordinator

Unique Vacations - Miami, FL

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Job Details

Full-time Estimated: $51.1K - $64.7K a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Management
Customer service
3 years
Contracts
Computer skills
Associate's degree

Full Job Description

DO WHAT YOU LOVE!

Unique Vacations, Inc. - an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts - is seeking a forward-thinking Group Sales Coordinator to join its remarkable Miami-based, in-house team.

WHO ARE WE?

Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.

You can learn more about the brands we represent by visiting www.sandals.com and www.beaches.com.

We are ever-dedicated to our customers, vendors, and our most precious commodity - our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want!

APPLY, CREATE, IMPACT:

If you’re ready to make an impact on one of the world’s most renowned hospitality brands, we invite you to apply for the Group Sales Associate via our career portal: http://www.uvcareers.com/

JOB DESCRIPTION:

The Group Sales Associate is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present package options and close the sale. The incumbent must have the ability to use their product knowledge to anticipate bookings needs, improve client engagement, articulate product knowledge and upsell. It is essential that The Group Sales Associate must demonstrate an upbeat and friendly disposition, have excellent customer service skills, build professional relationship with all clients including travel partners with the ability to manage financial contracts and achieve established goals.

JOB ROLES AND RESPONSIBILITIES:

Provide group quotes to consumers, travel agents, tour operators and incentive houses/3rd parties within set response time frame
Must be proficient in Microsoft Excel (Knowledge of basic formulas)
Perform all the duties large volumes of incoming groups, individual reservations and special products requests and are assigned additional skills requiring at least intermediate product knowledge
Supports travel partner and guest calls regarding groups
Assist clients with questions about resort, amenities, group menus, functions space, etc.
Follow up on group quotes with 48 hours of proposal being sent to customers
Issue group contracts within 24 hours of receiving request for contract
Contact clients the next business day to ensure contract was received and is correct
21-day follow-up on any pending quotes or contracts
Effectively supports outside sales team with all inquiries and leads
Update group database as needed
Understand the overall market for each hotel, competitor’s strengths and weaknesses, economic trends, etc.
Represents company at industry events and tradeshows
Provides information and internal assistance to other departments
Ensures highest rate of return business through exceptional customer service
Stay current with property knowledge and changes and visit all resorts at least once a year.
Special projects at request of management
Employee may be required to work a weekend show – if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time.
Performs other duties as required.

COMPETENCE REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

Strong verbal, written and listening skills
Strong follow-up skills
Good listening skills
Proficient in Word and Excel applications
Ability to successfully qualify inquiries
Must be able to work in a team environment
Strong computer skills
Able and Willing to travel

Successful candidates must be able to work in a call-center environment (open cubicles in close proximity to others) Please note: this is not a remote position.

EXPERIENCE:

Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of Group Sales Associate competently.

Education: College degree preferred
Experience: Minimum of 3 years of related experience

BENEFITS:

We offer a full benefits package including:

Health
Dental
Vision
LTD
Life Insurance
Sick days
Vacation days
10 Holidays
Tuition reimbursement
Parental leave
401K package with a company match

Additional perk: After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost.

Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”.

ABOUT UNIQUE VACATIONS:

Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts – exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.

Designed for couples in love, Sandals Resorts boasts 16 Luxury Included resorts located on the Caribbean’s best beaches in Jamaica, Bahamas, Barbados, Antigua, Curaçao, St. Lucia and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos.

We are headquartered in sunny South Florida – a hop, skip and a jump from the glorious Caribbean islands.

Learn more about the brands we represent at www.sandals.com and www.beaches.com.

Quick Apply

reservation agent jobs in Miami Beach, FL

Group Sales Coordinator

Front Desk Agent

Business Development Manager

Reservation Specialist

Front Desk Agent - FOSSE EXPERIENCE

Front Desk Receptionist

Guest Service Agent

Maitre d'

Front Desk Agent

Reservations Agent (Full-Time) l InterContinental Miami Downtown

Reservations Agent

Front Desk Agent, Gale South Beach

Reservations Agent

Guest Services Agent

Reservations Sales Agent

Front Desk Supervisor - Overnight Shift Required

Reservations Sales Agent

Guest Service Agent

Front Desk Concierge

Front Desk Agent

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