20 Best jobs in Boston, MA (Hiring Now!)

Service Manager
Myomo, Inc —Boston, MA
Bachelor's degree in Engineering, or related field, with a technical background preferred. Strong communication skills, capable of effectively negotiating,…
Estimated: $110K - $139K a year
Dental Assistant
Dr Dental —Lynn, MA
The ideal Dental Assistant for this position would have 2+ years’ experience as a Certified Dental Assistant, *must be a Certified Dental Assistant in the state…
$26 - $29 an hour
Quick Apply
13d
Registered Radiologist Assistant
Boston Medical Center —Boston, MA
Registered/licensed RRA/RPA and radiologic technologist in the state of Massachusetts. Expert clinical judgment to function in an independent role.
Estimated: $90.5K - $115K a year
Quick Apply
Candle Production Assistant
Lifebloom —South Boston, MA
1+ year of production/manufacturing experience not required, but preferred. With a wide selection of high quality, clean ingredients and expert guidance,…
$20 an hour
Quick Apply
14d
Part Time Night Auditor | Courtyard Natick
CSM Lodging Services Incorporated —Natick, MA
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Estimated: $37.3K - $47.2K a year
Quick Apply
1d
7D Pupil Certificate Bus Driver
Tlp transportation Inc —Revere, MA
Good driving skills and communication is necessary. Transporting special needs and displaced students to/from schools, keep daily attendance, fill out bus…
$18 - $21 an hour
Quick Apply
Veterinary Assistant
Cambridge Cat Clinic —Cambridge, MA
Front Desk duties (answering phones, booking appointments, invoicing, etc.). Veterinary Assistants' primary responsibilities are supporting our veterinarians…
$18 - $22 an hour
Quick Apply
14d
Fire Sprinkler Technician
Fire Equipment Inc —Medford, MA
Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and…
Estimated: $49.9K - $63.2K a year
Audiologist
East Boston Neighborhood Health Center —Boston, MA
This award recognizes the most admired workplaces in the state voted on by the people who know them best — their employees.
Estimated: $59K - $74.8K a year
Front Desk Agent
Marriott Vacation Club at Custom House, Boston —Boston, MA
Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation…
$26.25 an hour
Quick Apply
1d
Experienced Annuals/Perennials Buyer & Customer Service Associate, Full-Time
Wilson Farm Inc —Lexington, MA
We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience. Proven experience in plant buying.
From $20 an hour
Quick Apply
Traveler Support- Call Center ($23/HR)
Grand Circle LLC —Boston, MA
Handling service calls to make reservation changes, educate on tour itineraries, process payments and respond to customer inquiries.
$23 an hour
Quick Apply
Customer Service Representative
UHaul Moving and Storage of Boston- Boston, MA —Boston, MA
Valid driver’s license and the ability to maintain a good driving record to operate commercial motor vehicles. Military Veterans highly encouraged to apply.
$18 - $20 an hour
Quick Apply
1h
Call Center Representative I
City of Boston Credit Union —South Boston, MA
OVERVIEW: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member…
$29.34 an hour
Quick Apply
3d
Advocate for Boston Children's Hospital
Threshold Giving —Boston, MA
Comprehensive Benefits: Access to professional counseling, legal & financial services, insurance after 90 days, and more.
$25 an hour
Quick Apply
14d
Property Manager
Corcoran Jennison Companies —Somerville, MA
This position is responsible for the implementation and administration of policies, procedures, and programs on a day-to-day basis that assures compliance with…
$70,000 a year
Quick Apply
Front Desk Dental Receptionist
Ascend Dental Studio —Brookline, MA
Answer phone calls, take messages, and direct calls to the appropriate person or department. Dental receptionist: 1 year (Required).
$22 - $28 an hour
Quick Apply
Hostess/Host
The Beehive & Cosmica —Boston, MA
Our culture revolves around thoughtful, inspired food, music, craft libations, professional and gracious hospitality, and a strong, positive team attitude.
$17 - $23 an hour
Quick Apply
1d
Barback, Banquets - Hilton Boston Park Plaza
Hilton —Boston, MA
As a Barback, Banquets you would be responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to…
$28.12 an hour
Quick Apply
5d
Controller - New England - Full-Time
Your Part-Time Controller, LLC —Boston, MA
4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…
$90,000 - $120,000 a year
1d

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Service Manager

Myomo, Inc - Boston, MA

Apply Now

Job Details

Full-time Estimated: $110K - $139K a year

Qualifications

Management
Inventory control
DME
Customer service
5 years
Engineering
Project management
Bachelor's degree
Team management
Leadership
Communication skills
Negotiation

Full Job Description

Description

Myomo is seeking a hands-on Service Manager to lead the establishment of, operations within, our service and repair business unit. This role will involve not only overseeing the service process, but also actively participating in repairs, especially during the initial stages of building the business. With our company offering a 3-year warranty on products, maintaining an exemplary standard of repair and service is crucial.

The ideal candidate will ensure efficient and effective execution of all service activities, from handling Return Merchandise Authorizations (RMAs) to managing parts requests and conducting repairs. He/she is a technically-skilled, customer-focused leader dedicated to upholding world-class service times as well as occasionally interfacing directly with users. A key to success in this role will be an ability to accurately quote repair work, making this role well-suited for a professional with a blend of technical, leadership/organizational, and interpersonal skills.

Responsibilities

Hands-On Service and Repair: Initially, actively participate in the repair and servicing of RMAs to set the standard and establish efficient processes.
Business Establishment: Develop and manage the service and repair business, ensuring alignment with company standards and warranty commitments.
Evaluation of Service Model: Establish an efficient repair and service business model balancing field service and in-house repairs to meet customer expectations.
RMA Management: Oversee the receipt, assessment, and processing of RMAs, ensuring smooth and efficient workflow from return to repair, to shipment to the customer.
Parts Management: Efficiently handle requests for parts, maintain inventory levels, and ensure parts are available for repair activities.
Repair & Return: Lead by example in repairing RMAs to the highest standards and manage the timely return of products to customers.
Internal Customer Interface: Act as the primary liaison for internal customers, ensuring their needs are met and maintaining high satisfaction levels with the service process.
Commitment to Excellence in Service: Uphold and enhance service and repair times, employing continuous improvement strategies to elevate service quality and efficiency.
Customer-Facing Interaction: Directly engage with end users as needed to address concerns, provide solutions, and gather feedback for service improvement.
Quotation of Repairs: Accurately assess and quote repair work, communicating effectively with customers around scope and cost.

Requirements

Bachelor's degree in Engineering, or related field, with a technical background preferred.
Minimum of 5 years of experience in a service management role, with hands-on experience in technical or engineering repair work.
Demonstrated leadership and team management skills, capable of inspiring a team and leading by example in hands-on repair tasks.
Strong organizational and project management skills, with a successful track record of setting up and managing service and repair operations.
Exceptional customer service and interpersonal skills, experienced in dealing with internal customers and direct user interactions.
Comprehensive knowledge of RMA processes, parts management, and inventory control.
Technical proficiency to understand complex product issues and lead their resolution.
Strong communication skills, capable of effectively negotiating, quoting repair work, and explaining technical details to non-technical stakeholders.
Commitment to maintaining high standards of service quality and meeting tight deadlines.
Durable Medical Equipment (DME) experience preferred.

About Myomo, Inc

Myomo, Inc. is a medical myoelectric company that offers expanded mobility for those suffering from neurological disorders and upper-limb paralysis. Myomo develops and markets the MyoPro® product line of lightweight, non-invasive, powered arm braces (orthoses) to restore function in the paralyzed or weakened arms and hands of individuals that have suffered a stroke, spinal cord or nerve injury such as brachial plexus injury, or other neuro-muscular disability such as amyotrophic lateral sclerosis (ALS) or multiple sclerosis (MS). It is the only device that, sensing a patient’s own neurological signals through non-invasive sensors on the arm, can restore their ability to use their arms and hands so that they can return to work, live independently and reduce their cost of care.

At Myomo, we are driven by a mission to enable independence and confidence for stroke survivors as well as those living with ALS, MS, and other neurological disorders. Our teams continue to break through barriers, defining the limits of what is possible in both medical device robotics and our global system of care.

Apply Now

jobs in Boston, MA

Service Manager

Dental Assistant

Registered Radiologist Assistant

Candle Production Assistant

Part Time Night Auditor | Courtyard Natick

7D Pupil Certificate Bus Driver

Veterinary Assistant

Fire Sprinkler Technician

Audiologist

Front Desk Agent

Experienced Annuals/Perennials Buyer & Customer Service Associate, Full-Time

Traveler Support- Call Center ($23/HR)

Customer Service Representative

Call Center Representative I

Advocate for Boston Children's Hospital

Property Manager

Front Desk Dental Receptionist

Hostess/Host

Barback, Banquets - Hilton Boston Park Plaza

Controller - New England - Full-Time

Description

Responsibilities

Requirements

About Myomo, Inc

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