20 Best patient services representative jobs in Beverly Hills, CA (Hiring Now!)

Vice President, Patient Access and Digital Services - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA…
$168,593 - $202,312 a year
Front Desk/Medical Assistant
Balance Health Clinic (Foot & Ankle ) —Santa Monica, CA
Busy Medical practice with high volume looking for an experienced front office with at least two years in the medical field. Spanish speaking is a plus.
$22 - $24 an hour
Quick Apply
FT - Program Specialist (CP) / Office of Patient Experience
Children's Hospital Los Angeles —Los Angeles, CA
Demonstrates independent thinking to assess all aspects of volunteer onboarding to identify potential cuddler candidates during volunteer prospect process for…
$52,208 - $94,099 a year
Treatment Coordinator
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC —Van Nuys, CA
Digital state-of-the art practice management system, instruments, and equipment. Beautiful, state-of-the-art offices equipped with modern systems, equipment,…
$21 - $28 an hour
Quick Apply
Dental Assistant with some front office work
Dr. Sam Markzar —Beverly Hills, CA
As working with patients who speak Farsi and need assisting, Answering phones, Scheduling appointments, Collecting payments, Checking patient in, filling out…
$21 - $28 an hour
Quick Apply
Patient Service Representative
UCLA Health —Los Angeles, CA
Answers phones and appropriately triage calls. Demonstrated work experience in front office reception in an allied healthcare setting.
$25.60 - $36.33 an hour
13h
Physical Therapy Front Desk Assistant
Balance Health Clinic (Foot & Ankle ) —Santa Monica, CA
Request authorizations, answer phones, print medical records, and answer any patient inquiries. Busy Physical Therapist office with high volume looking for an…
$20 - $22 an hour
Quick Apply
Patient Services Specialist
Providence —Burbank, CA
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental,…
$23.00 - $30.29 an hour
17h
Medical Receptionist/Front Desk
All-Inclusive Community Health Center —Burbank, CA
Answer multi-line phones and either direct the caller to the appropriate department or handle the caller's needs yourself.
$32,000 - $44,000 a year
Quick Apply
Patient Care Coordinator
OPN Healthcare —Glendale, CA
Makes outbound calls to patients, their families and physician offices to coordinate care. Answers phone calls and emails from patients, their families, and…
$22 an hour
Quick Apply
11d
Dental Front Office Assistant
Smile Heroes Dental & Orthodontics —Shadow Hills, CA
They will also be responsible for insurance calculations, collections and receivables; specialty referral process and miscellaneous operations expenses.
$19 - $24 an hour
Quick Apply
14d
Community Resource Center Representative, Intermediate (Bilingual Korean) - Metro L.A.
Blue Shield of California —Los Angeles, CA
Conduct outreach calls and activities to inform members about the Community Resource Centers, how to access health plan benefits, and assist with scheduling…
$20.47 - $28.66 an hour
Dental Treatment Coordinator / Front Desk
Dentist Culver City —Culver City, CA
They will also assist with phone calls, texts, emails, making appointments, and customer service. Able to sub-in for front desk. Vacation Days after 1 year.
$21 - $27 an hour
Quick Apply
Medical Scribe / Patient Coordinator
Prostate Oncology Specialists —Marina del Rey, CA
Patient phone calls are returned within 24 hours or same day. You will also be a back up in front office (scheduling/messages) where needed.
$21 - $23 an hour
Quick Apply
Insurance Assistant (4001)
Woodwest Business Management —Burbank, CA
Complete annul insurance audit worksheet and create an Excel spreadsheet for employee payroll amounts, by state, for the required period.
$20 - $24 an hour
Quick Apply
General Medicine Care Coordinator
Valley Community Healthcare —North Hollywood, CA
Bachelor's degree in nursing, social work, healthcare administration, or a related field. Collaborate with the healthcare team to develop and implement…
$22 - $24 an hour
Quick Apply
Front Desk Administrative Receptionist
90210 Surgery Medical Center —Beverly Hills, CA
In this role, you will be checking patients, answering phone calls, greeting visitors, performing clerical duties, and ensuring a safe and positive work…
From $21 an hour
Quick Apply
7d
Patient Services Specialist - Admitting
Providence —Torrance, CA
The duties of this position include greeting patients, registration of non-scheduled patients, activation of pre-registered patients, collection of identified…
$23.00 - $30.29 an hour
17h
Patient Care Coordinator - #44721
Total Vision - Long Beach —Long Beach, CA
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and…
$16 - $20 an hour
Quick Apply
Dental Treatment Coordinator
Confidential —Torrance, CA
Provide excellent customer service by answering patient inquiries and addressing their concerns. Assist with dental administrative support tasks such as filing,…
$27 - $33 an hour
Quick Apply
7d

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Vice President, Patient Access and Digital Services - Los Angeles, CA

Planned Parenthood Los Angeles - Los Angeles, CA

Apply Now

Job Details

Full-time $168,593 - $202,312 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

7 years
Management
Healthcare Administration
Master's degree
Driver's License
Bachelor's degree
Leadership

Full Job Description

Planned Parenthood Los Angeles is seeking an experienced Vice President of Patient Access and Digital Services to work in our Downtown Los Angeles Headquarters. This role is responsible for overseeing all operations and strategy implementation related to patient access and experience, including in-person and virtual services. This role will lead all the teams directly responsible for patient access, including the Digital Health Operations Team, Scheduling and Staffing Team, Patient Access Team, and the Call Center Team.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

Bachelor’s Degree in technical or scientific disciplines such as economics, engineering, or related fields or equivalent work experience required. Master’s degree focused on management or healthcare administration preferred.
Five (5) to seven (7) years recent experience in leading Patient Access, Call Center departments.
Recent experience in implementing and leading digital health services.
Reliable means of transportation for onsite and off-site work.
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About the Position:

Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
Manage a team of patient access staff, including hiring, training, and performance management for both in-person and digital health access.
Develop and implement patient access policies and procedures, including those related to digital health, to ensure timely and efficient access to healthcare services.
Oversee all operations related to patient access, both in-person and virtual, including: call center, appointment booking, patient registration and intake, front office verification of insurance coverage, scheduling systems, and provider scheduling.
Manage Call Center department, including hiring, training, and performance management.
Monitor and report on patient access and utilization metrics, including wait times, appointment cancellations and no-show rates, adoption of digital services, and other performance indicators for both in-person and digital health access.
Define and implement strategies to continuously improve ease of access to care, patient experience, wait time, and no-show rate.
In collaboration with CAO, develop a digital health strategy that aligns with the organization's overall strategic goals and objectives.
Identify and prioritize digital health opportunities and use cases, based on patient needs, market trends, and organizational capabilities, leading the development and implementation of digital health solutions.
Oversee the digital health operations team, including hiring, training, and performance management, to ensure a high level of expertise and productivity.
Ensure compliance with all regulatory requirements related to patient access, including HIPAA and Medi-Cal regulations, as they relate to both in-person and digital health access.
Develop and maintain positive relationships with clinical staff, health center operations staff, partner organizations, payers’ representatives, and other stakeholders to ensure seamless access to healthcare services across all channels.
Collaborate with other departments, including health center operations, clinical operations, revenue cycle management, insurance verification, marketing and IT, to ensure seamless patient access across all channels and integration of digital health services into the broader healthcare ecosystem.
Stay up-to-date on industry trends, vendors, technologies and best practices related to patient access and digital health, and implement changes as needed to drive innovation and ensure the organization remains competitive in both areas.

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring range: $168,593 - $202,312 per year (Exempt)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

Apply Now

patient services representative jobs in Beverly Hills, CA

Vice President, Patient Access and Digital Services - Los Angeles, CA

Front Desk/Medical Assistant

FT - Program Specialist (CP) / Office of Patient Experience

Treatment Coordinator

Dental Assistant with some front office work

Patient Service Representative

Physical Therapy Front Desk Assistant

Patient Services Specialist

Medical Receptionist/Front Desk

Patient Care Coordinator

Dental Front Office Assistant

Community Resource Center Representative, Intermediate (Bilingual Korean) - Metro L.A.

Dental Treatment Coordinator / Front Desk

Medical Scribe / Patient Coordinator

Insurance Assistant (4001)

General Medicine Care Coordinator

Front Desk Administrative Receptionist

Patient Services Specialist - Admitting

Patient Care Coordinator - #44721

Dental Treatment Coordinator

Our Ideal Candidate will have the following qualifications:

About the Position:

Generous salary and benefits package includes:

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