20 Best It Support jobs in Lewisville, TX (Hiring Now!)

Managed Services IT Technician Support
Specialist Network Operations —Irving, TX
Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience. Document project plans, progress, and results.
$21.63 - $31.25 an hour
Quick Apply
1d
IT Help Desk Support Technician
Nuvem —Plano, TX
Travel up to 20%, and valid drivers license. The help desk technician will support and maintain the company’s in- house/remote users, network infrastructure,…
Estimated: $49.3K - $62.4K a year
12d
Customer Service & Technical Support Analyst
Buchanan Technologies —Grapevine, TX
You will assist customers via telephone, chat, email, and other channels. Experience supporting customers via telephone, chat, & email.
$29,120 a year
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Senior IT End User Support Specialist
Buchanan Technologies —Plano, TX
Provide timely and empathetic help desk support for end-user software and hardware issues, as well as networking problems. Help desk: 7 years (Required).
$40 - $50 an hour
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3d
Technical Product Support Specialist
Zoll Medical Corporation —Texas
Utilize advanced troubleshooting methods to provide technical software and application support to ZOLL clients. Experience installing and upgrading software.
$25 - $28 an hour
11d
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
Bachelor’s Degree in Computer Engineering or related field, and at least two years of experience in an IT support role, or equivalent combination of education…
$25 - $26 an hour
Quick Apply
2d
IT Support Technician 1 - Part Time (Nights or Weekends)
Fitness Connection —Carrollton, TX
Provides first level of computer system technical support to club managers, troubleshooting common issues such as login problems, Internet connectivity issues,…
$20 - $22 an hour
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9d
I.T. Support Specialist
Versacor Enterprises LLC —Southlake, TX
Source new software that will improve the efficiency of both our Home Office and field operations. Manage computer hardware inventory and provide help desk…
$60,000 - $65,000 a year
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Onsite Software Installer (Pharmacy Technician), DFW
Liberty Software —Dallas, TX
A valid, unexpired driver's license and current personal automobile insurance. Must possess valid, unexpired driver’s license, personal auto insurance, and be…
Estimated: $39.3K - $49.7K a year
Quick Apply
9d
MAC/PC Technician
Indotronix International Corporation —Dallas, TX
Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops,…
$25 an hour
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3d
Help Desk Technician I - Hybrid
M3 Networks —Southlake, TX
Serve as first point of contact for customers seeking technical support over the phone or email. Technical assessment (30 minutes to 1 hour).
$40,000 - $60,000 a year
Quick Apply
IT Support Technician - Help Desk
VitalCaring Group —Dallas, TX
Address and resolve incoming tickets from users regarding hardware, software, and network issues. Communicate electronically (and in-person) with desktop users…
Estimated: $35.7K - $45.2K a year
Quick Apply
12d
Desktop Support (PTX2024-7148)
RealManage —Plano, TX
You must be able to develop professional and personal relationships with co-workers and end-users, and you must be a positive and people-oriented person with…
$55,000 - $65,000 a year
Quick Apply
13d
TECHNICAL CUSTOMER SUPPORT TIER 1
CTS (COM HOME NETWORK SOLUTIONS LLC) —Frisco, TX
Ideal candidates will possess excellent customer service skills and the willingness to learn and be trained and develop key technical skills.
$40,000 - $50,000 a year
Quick Apply
Managed Services IT Support Manager
Specialist Network Operations —Irving, TX
Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
$38.46 - $43.26 an hour
Quick Apply
1d
IT Support Specialist II
Centre For Neuro Skills —Irving, TX
Triage, resolve, and escalate (when necessary) users' technical issues related to common business operational applications, client's specific applications,…
Estimated: $49.3K - $62.5K a year
IT Support Specialist
UBEO, LLC —Grapevine, TX
A valid driver’s license and good driving record is a must. 2-4 Years in the IT field or work-related experience. Print driver setup / best practices.
Estimated: $39.2K - $49.6K a year
Quick Apply
IT Technician
Rad & Associates PLLC —Dallas, TX
A bachelor’s degree in Computer Science or a related field is preferred. The ideal candidate has strong technical skills as well as excellent customer service…
$55,000 - $65,000 a year
Quick Apply
IT Help Desk Technician
Berkshire Hathaway Automotive —Irving, TX
Possess a valid driver’s license in state of residence and must pass Motor Vehicle Records check. Answer incoming customer calls and provide assistance by phone…
Estimated: $38.1K - $48.3K a year
Quick Apply
Help Desk Support Technician
HCLTech —Dallas, TX
Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up…
$20 - $24 an hour
Quick Apply

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Managed Services IT Technician Support

Specialist Network Operations Irving, TX

Quick Apply

Job Details

Full-time $21.63 - $31.25 an hour 1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Network administration
Computer science
Computer Science
Windows
3 years
Firewall
AWS
Analysis skills
Bachelor's degree
Virtualization
CompTIA Network+
IT support
IT
VMWare
Linux
Business requirements
Communication skills
CompTIA A+
Help desk
VPN

Full Job Description

Overview

Who are we?

Specialist Networks Operations Ltd. is a Network Managed Services provider. Formed in 2017, SNO has grown to be a trusted authority in the monitoring and management of IT systems and networks.

Created to support the massive growth in Open Access infrastructures globally, SNO provides a comprehensive range of services that allows network operators to build, run, optimize and manage their large-scale networks on a 24/7/365 basis.

Based in the UK and the US, SNO has the talent, the tools and the team to ensure customer network operations run smoothly and that the network is highly available.

What’s it like to work for us?

SNO is committed to creating a smarter tomorrow for our customers. To do this we need talented people who share a passion for building customer relationships and solving customer problems.

We operate with honesty, integrity and respect, and value collaboration, innovative thinking and customer focus in everything that we do.

If you enjoy work in a dynamic and diverse environment, then we could be an excellent fit for each other.

Job Description:

Managed Services IT Technician Support will have extensive experience providing 24x7x365 support for both internal and external managed services. This role requires a high level of technical expertise, problem-solving ability, and a commitment to delivering top-notch customer service.

Key Responsibilities:

Internal and External 24x7x365 Technical Support

Provide round-the-clock Tier 1 and Tier 2 support for hardware, software, and network issues.

Respond promptly to incidents and service requests, ensuring minimal downtime and disruption. Maintain detailed and accurate records of issues, resolutions, and activities using a ticketing system.

Manage and maintain servers, workstations, and network devices to ensure optimal performance.

Perform routine maintenance tasks such as updates, patches, backups, and security checks.

Ensure systems are secure, optimized, and compliant with industry standards and best practices.

Serve as a primary point of contact for assigned client accounts, providing personalized support and solutions.

Develop and maintain strong client relationships, understanding their business needs and IT requirements.

Provide recommendations and implement solutions to enhance clients’ IT environments.

Assist in planning, coordinating, and executing IT projects, including system upgrades, migrations, and deployments.

Collaborate with clients and internal teams to ensure successful project outcomes.

Document project plans, progress, and results.

Monitor internal and client systems for performance, availability, and security issues.

Proactively identify potential problems and implement preventive measures to avoid system outages.

Handle incident management, including root cause analysis and implementation of corrective actions.

Create and update technical documentation, including user manuals, system configurations, and standard operating procedures.

Qualifications

Proven experience in a managed services environment, supporting both internal and external clients in a 24x7x365 setting.

Strong knowledge of Windows and Linux operating systems.

Proficiency in network administration, including switches, routers, firewalls, and VPNs.

Experience with virtualization technologies such as VMware or Hyper-V.

Familiarity with cloud services (e.g., AWS, Azure) and SaaS applications.

Excellent problem-solving and analytical skills.

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.

Relevant certifications CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are a plus. Education and Experience:

Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience.

Minimum of 3-5 years of experience in IT support and managed services, with a focus on 24x7x365 environments.

What you’ll get from us

Great career prospects - once you have been trained on our systems and processes, you’ll have the opportunity to progress with us. We love a success story.
Work with knowledgeable, high-achieving, experienced and fun colleagues.
A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance.
Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us better as a company.

Sounds like you?

If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at SNO. If you’re still not convinced, drop us a line at careers@sno.cloud and we’ll arrange an informal chat about the role.

Job Type: Full-time

Pay: $48,000 -65,000 per year

Benefits:

401(k)
Health insurance
Paid time off
Holidays

Schedule:

Monday – Friday 8hrs/40hrs a week
Saturday – Sunday off

· Shift Weekend Rotation

Work Location: In Office – Dallas, TX 75234

Job Type: Full-time

Pay: $21.63 - $31.25 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

3 years

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
On call
Rotating weekends

Experience:

Help desk: 3 years (Required)
Windows: 3 years (Required)

Ability to Commute:

Irving, TX (Required)

Ability to Relocate:

Irving, TX: Relocate before starting work (Required)

Work Location: In person

Quick Apply

It Support jobs in Lewisville, TX

Managed Services IT Technician Support

IT Help Desk Support Technician

Customer Service & Technical Support Analyst

Senior IT End User Support Specialist

Technical Product Support Specialist

IT/Desktop Support Technician

IT Support Technician 1 - Part Time (Nights or Weekends)

I.T. Support Specialist

Onsite Software Installer (Pharmacy Technician), DFW

MAC/PC Technician

Help Desk Technician I - Hybrid

IT Support Technician - Help Desk

Desktop Support (PTX2024-7148)

TECHNICAL CUSTOMER SUPPORT TIER 1

Managed Services IT Support Manager

IT Support Specialist II

IT Support Specialist

IT Technician

IT Help Desk Technician

Help Desk Support Technician

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