20 Best Administrative Coordinator jobs in Cambridge, MA (Hiring Now!)

Service Operations Manager
Fire Equipment Inc —Medford, MA
They will maintain relationships with the day-to-day contacts at the customer sites, ensuring all scheduling needs are met, answering basic questions, and…
Estimated: $69.8K - $88.4K a year
Clinical Director for New Women's Residential Rehab
the Granada House —Boston, MA
Master's degree in one of the following disciplines or closely related field: social work, counseling, clinical psychology, education-counseling, medicine,…
From $80,000 a year
Quick Apply
Patient Care Coordinator
SkinCare Physicians —Chestnut Hill, MA
Manage incoming calls and registration of patients; serve as a resource for callers. The Patient Care Coordinator will build relationships with patients on the…
From $23 an hour
Quick Apply
Parts Coordinator
FM Generator, Inc. —Canton, MA
Manages field distribution process, working closely with other Operations team members, to ensure orders are fulfilled and distributed in a timely manner,…
$20 - $25 an hour
Quick Apply
Social Service Coordinator
PK MANAGEMENT, LLC —Chelsea, MA
_Administrative Skills _– general office duties, answering phones, case notes, creating memos, email correspondence. Make referrals to appropriate agencies.
$55,000 a year
Quick Apply
Education Programs Coordinator and Administrative Support
Mass General Brigham —Boston, MA
Monitor and renew surgeon’s state license and credentialing, maintain current CV information. Maintain faculty schedules, handle calls and messages, sort mail,…
Estimated: $46.8K - $59.2K a year
Quick Apply
1d
Client Care Coordinator (Veterinary): $2,000 Signing Bonus
Veterinary Eye Center of Massachusetts —Newton, MA
Receive payments for services rendered. Greet clients and patients, deliver best in class customer service, and make sure all client questions are answered in…
$15 - $20 an hour
Quick Apply
Medical Administrative Assistant
Medical Office (Dermatology) —Framingham, MA
Reports to the Office Manager for daily tasks which include but are not limited to: filing, insurance prior authorizations, medical supply ordering, office…
$19 an hour
Quick Apply
TMS/Patient Coordinator
Oasis Psychiatric Day Program —Norwood, MA
*Education:* Bachelor’s degree in a healthcare-related field; advanced degrees or certifications in psychology, nursing, or related fields preferred.
$20 - $25 an hour
Quick Apply
Associate Director of Residential Services
Cooperative for Human Services —Waltham, MA
A valid Massachusetts/New Hampshire/Rhode Island driver's license, reliable vehicle and good driving history record. Must be able to lift 30 pounds.
Estimated: $64.2K - $81.3K a year
Quick Apply
14d
NEW RATES! MDS Coordinator *SIGN ON BONUS!
AdviniaCare Wilmington (2) —Wilmington, MA
The MDS Coordinator (LPN or RN) should have a valid nursing license. Current BLS certification from an approved vendor required.
Estimated: $78.1K - $98.9K a year
Quick Apply
Corporate Marketing and Training Coordinator
Housing Management Resources —Quincy, MA
Assist with overall administration and meeting support for the VP, including reviewing Outlook calendars, setting up meeting invitations, note-taking during…
Estimated: $44.8K - $56.7K a year
Quick Apply
Administrative Coordinator
McLean Hospital(MCL) —Belmont, MA
Manage systems and functions related to intake and admissions for the C-PHP which includes answering all calls and questions, organizing and overseeing the…
Estimated: $62.9K - $79.7K a year
1d
Administrative Lab Coordinator
Dana-Farber Cancer Institute —Newton, MA
Performs front desk check-in functions: verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks…
Estimated: $59.8K - $75.8K a year
1d
Property Manager - St. Stephen's Tower
Beacon Communities LLC —Lynn, MA
Special Requirements: Must possess and maintain a vehicle and valid driver’s license with an insurable driving record history to obtain and maintain employment.
Estimated: $69K - $87.3K a year
Quick Apply
13d
Professional Development Associate
City of Cambridge, MA —Cambridge, MA
A valid driver’s license and reliable access to a vehicle. Ability to answer phones, maintain multiple files and lift a minimum of at least 15 pounds.
$24 - $30 an hour
Account Administrator/Coordinator
Sloan Sales Inc —Wakefield, MA
This Individual will be the point of contact for the Manufacturers and Clients to answer questions on products, orders and deliveries as well as receive and…
$52,000 - $60,000 a year
Quick Apply
Program Coordinator
Catholic Charities Archdiocese of Boston —South Boston, MA
Must have valid U.S. driver's license. Master’s degree in the Behavioral Health Sciences, Human Services, or Social Services field.
Estimated: $50K - $63.3K a year
Quick Apply
Onboarding Coordinator
Dana-Farber Cancer Institute —Boston, MA
Familiarity with state and federal employment/labor laws and practices helpful. The Onboarding Coordinator works collaboratively with Talent Acquisition,…
Estimated: $51.3K - $64.9K a year
8d
Dental office receptionist
Alliance Dental Center —Quincy, MA
Answer, respond and properly route telephone calls, email and texts. Work with the Patient Care Representative to act as liaison between the office and vendors …
$20 - $24 an hour
Quick Apply

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Service Operations Manager

Fire Equipment Inc - Medford, MA

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Job Details

Full-time Estimated: $69.8K - $88.4K a year

Qualifications

Bachelor's degree
Team management
Communication skills

Full Job Description

JOB TITLE: Service Operations Manager
EMPLOYER: Fire Equipment Inc.
DEPARTMENT: Regional Account Operations
REPORTS TO: General Manager

SUMMARY: The Service Operations Manager will work closely with the Regional Accounts Manager to ensure stellar service for our large customers across the New England Region. Focusing on these large accounts, the incumbent will partner with Service Coordinators for the purpose of scheduling technicians for these key regional accounts. They will maintain relationships with the day-to-day contacts at the customer sites, ensuring all scheduling needs are met, answering basic questions, and following through internally at FEI to ensure customers are receiving information/responses in a timely manner.

DUTIES AND RESPONSIBILITIES:

Assist in Day-to-Day Scheduling: Approximately 20% of the role involves assisting with the day-to-day scheduling operations. This includes coordinating schedules for inspections, repairs, and emergency services for assigned accounts.

Escalate Customer Concerns: Act as a point of escalation for customer concerns, ensuring that issues are addressed promptly and effectively. Maintain a high level of customer satisfaction through proactive communication and resolution of problems.

Schedule Optimization: Ensure that schedules are appropriately booked with the correct skills, geographical considerations, and that schedules are fully filled to maximize efficiency and productivity.

Day-to-Day Operations: Take responsibility for the day-to-day operations of the department, ensuring smooth functioning and adherence to established processes and procedures.

Set Target Goals and Budget: Collaborate with senior management to establish target goals and budgets for the department. Monitor progress towards goals and take corrective actions as needed to ensure targets are met.

SUPERVISORY RESPONSIBILITIES:

Manage Dispatch Group: Oversee and manage the dispatch group to ensure timely and efficient deployment of resources. Monitor performance metrics and implement improvements where necessary to optimize efficiency.

QUALIFICATIONS:

Proven experience in a Fire Safety technical role is a must.
Previous experience managing teams and overseeing operations is required.
Strong organizational and multitasking skills, with the ability to prioritize and manage workload effectively.
Excellent communication and interpersonal skills, with the ability to interact with customers and staff at all levels.
Proficiency in scheduling software and other relevant tools.
Ability to work in an office environment
Demonstrated ability to work under pressure and meet tight deadlines.
Bachelor's degree in a relevant field is preferred, but not required.

COMPETENCIES:

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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Administrative Coordinator jobs in Cambridge, MA

Service Operations Manager

Clinical Director for New Women's Residential Rehab

Patient Care Coordinator

Parts Coordinator

Social Service Coordinator

Education Programs Coordinator and Administrative Support

Client Care Coordinator (Veterinary): $2,000 Signing Bonus

Medical Administrative Assistant

TMS/Patient Coordinator

Associate Director of Residential Services

NEW RATES! MDS Coordinator *SIGN ON BONUS!

Corporate Marketing and Training Coordinator

Administrative Coordinator

Administrative Lab Coordinator

Property Manager - St. Stephen's Tower

Professional Development Associate

Account Administrator/Coordinator

Program Coordinator

Onboarding Coordinator

Dental office receptionist

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