20 Best Remote Work From Home jobs in Rosemont, IL (Hiring Now!)

Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)
Northwestern Memorial Healthcare —Chicago, IL
Proficiency in computer data-entry/typing. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone…
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23h
Psychiatric Mental Health Nurse Practitioner (PMHNP) - Remote
Rula Health —Illinois
An unrestricted license and valid DEA number registered in the state you’d like to work with Rula. When applying, please enter your first and last name exactly…
$120 - $240 an hour
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2d
Therapeutic Specialist, Chicago (South), IL
Insmed Incorporated —Chicago, IL
Maintain exceptional knowledge of: disease state, product, customer, orphan/rare and specialty drug market, competitive landscape and the broader healthcare…
$146,000 - $170,000 a year
Remote Speech Language Pathologist (SLP) Position Hiring Now in Illinois
Soliant —Chicago, IL
Minimum 1+ years speech therapy experience required. The right candidate will have the possible opportunity for renewing for following school year.
$55 - $70 an hour
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1d
AI Training for Japanese Writers
Outlier Ai —Chicago, IL
Enrollment or completion of an undergraduate program in a humanities field or field related to writing. Your earnings from ongoing projects are sent out weekly.
Up to $31 an hour
Licensed Clinical Psychologist
Insight Therapy Solutions —Chicago, IL
A licensed clinical psychologist is a mental health professional who has completed extensive education and training in the field of psychology and is licensed…
From $80 an hour
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Remote Licensed Mental Health Counselor
Grow Therapy —Chicago, IL
*Flexibility: *Set your schedule with no visit minimums or after hour calls. *Free, hassle-free credentialing with major insurers:* Under the Grow umbrella you…
$72 - $118 an hour
11d
Pre-Service Scheduler I
Advocate Aurora Health —Oak Brook, IL
Ability to problem solve in a high profile and high stress area working independently to set and meet deadlines and prioritize work.
Estimated: $36.7K - $46.5K a year
22h
Licensed Clinical Social Worker (LCSW) - Remote
Brave Health —Illinois
Comfortable with utilizing technology at all points of the day, including telehealth software, video communication, and internal communication tools.
$69,000 - $100,000 a year
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1d
Remote Occupational Therapist in Illinois
ProCare Therapy —Cicero, IL
Ideal candidates will hold an active Illinois OT licenseand haveatleast 2 years of teletherapy experiencein school settings. Full time 35-37.5 hours.
$45 - $50 an hour
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1d
Human Resources Assistant
Everlight Solar —Chicago, IL
Clerical functions such as taking detailed notes and answering phone calls. Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS,…
$30,000 - $40,000 a year
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8d
Remote Speech-Language Pathologist (SLP) Needed - School District in Illinois
Soliant —Chicago, IL
Valid Illinois state license or eligibility for licensure as a Speech-Language Pathologist. Develop and implement individualized education plans (IEPs) using…
Estimated: $74.9K - $94.9K a year
Quick Apply
1d
Remote Licensed Professional Counselor
Headway —Schaumburg, IL
Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while…
$89 - $129 an hour
Remote Licensed Psychiatric Nurse Practitioner
Headway —Schaumburg, IL
Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while…
$156 - $228 an hour
Remote Licensed Mental Health Counselor
Headway —Schaumburg, IL
Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while…
$89 - $129 an hour
Technical Support Specialist - Part Time
Cambridge Business Publishers —Westmont, IL
Troubleshoot to determine a resolution for technical support issues - document troubleshooting conducted for issues that require escalation and promptly route…
$15 - $25 an hour
Quick Apply
Helpline Agent
Alzheimer's Association —Chicago, IL
Appropriately refer complex, high risk, and crisis calls to Care Consultants. They collect constituent data, assess callers including identifying high risk,…
$19 - $23 an hour
6d
Prior Authorization Specialist - Remote
Orsini Specialty Pharmacy —Elk Grove, IL
Prior Authorization Representatives are responsible for contacting physician’s offices to validate prescriptions, obtain clinical documentation and initiate…
Estimated: $58.1K - $73.6K a year
6d
Remote Mental Health Provider
Telemynd —Illinois
Our Care Coordination team manages Higher Level of Care requests, and our Quality Team of licensed clinicians provides peer reviews, develops practice…
$100,000 - $150,000 a year
Quick Apply
22h
Access Specialist 1 - Remote
RUSH University Medical Center —Chicago, IL
Answers all telephone calls for one three clinics or radiology modalities, with the goals of accurately scheduling patients within guidelines, taking messages…
Estimated: $43.7K - $55.3K a year
4d

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Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)

Northwestern Memorial Healthcare - Chicago, IL

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Job Details

Full-time 23 hours ago

Benefits

Tuition reimbursement
401(k) matching
Loan forgiveness

Qualifications

Customer service
Medical office experience
English
High school diploma or GED
Computer skills
Typing
2 years
Communication skills
Time management

Full Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns.
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
Informs patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager.
Cross-training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adheres to all department policies and compliance requirements.
Avoids putting patient in financial or safety risk.
Other duties as assigned.

Communication and Collaboration:

Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
Collects authorization numbers in appropriate systems as applicable.
Provides professional and constructive environment for communication across units/departments and resolves operational issues.
May attend intra/interdepartmental meetings which involve walking within NM Campus.
Communicates customer satisfaction issues to appropriate individuals.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
Accommodates all levels of communication ability.

Technology:

Utilizes multiple online order retrieval systems to verify or print the patients order.
Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
Understands departmental and individual quality metrics.
Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
Participates in departmental quality improvement activities.
Provides ideas and suggestions for process improvements within the department.
Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
Adjusts processes as needed to meet standards.
Uses organizational and unit/department resources efficiently.
Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
Understands that schedule may change to reflect shifting business needs.
Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

High School diploma or equivalent.
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

Additional education.
Additional language skills.
Healthcare finance and/or healthcare insurance experience.
Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Quick Apply

Remote Work From Home jobs in Rosemont, IL

Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)

Psychiatric Mental Health Nurse Practitioner (PMHNP) - Remote

Therapeutic Specialist, Chicago (South), IL

Remote Speech Language Pathologist (SLP) Position Hiring Now in Illinois

AI Training for Japanese Writers

Licensed Clinical Psychologist

Remote Licensed Mental Health Counselor

Pre-Service Scheduler I

Licensed Clinical Social Worker (LCSW) - Remote

Remote Occupational Therapist in Illinois

Human Resources Assistant

Remote Speech-Language Pathologist (SLP) Needed - School District in Illinois

Remote Licensed Professional Counselor

Remote Licensed Psychiatric Nurse Practitioner

Remote Licensed Mental Health Counselor

Technical Support Specialist - Part Time

Helpline Agent

Prior Authorization Specialist - Remote

Remote Mental Health Provider

Access Specialist 1 - Remote

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