76
Help Desk Analyst jobs in Washington, DC
HumanTouch LLC —Rockville, MD
You must be flexible and adaptable to a wide range of tasks and technologies, demonstrating both a depth and breadth of technical skills and knowledge.
Estimated: $73.5K - $93.1K a year
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TAA Solutions LLC —Washington, DC
Communicate technical problems in a non-technical manner, to customers with varying levels of technical expertise. Help desk: 3 years (Preferred).
$20.50 - $40.00 an hour
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Deloitte —Washington, DC
Bachelor's degree in computer science, information systems, or other technology-related field. Primary Role : Serve as the first point of contact for technical…
Estimated: $59.7K - $75.6K a year
3d
Sound Physicians —Washington, DC
Providing first line response for users requiring IT help desk assistance. For 20 years our high-performing and affordable care models have combined physician…
Estimated: $48K - $60.8K a year
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12d
NEOSTEK, Inc. —Washington, DC
While a bachelor's degree in a relevant field is preferred, equivalent experience is also considered. Bachelor's degree in Information Systems, Information…
$55,000 - $70,000 a year
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Synchron, LLC —Washington, DC
You will apply knowledge of computer science principles, information management principles, automated data processing functions, information technology…
$60,000 - $90,000 a year
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5d
Brailsford and Dunlavey —Washington, DC
Field incoming help requests from end users via ticketing system, telephone, e-mail or in-person in a courteous manner. Triage Level III trouble tickets.
Estimated: $62.8K - $79.5K a year
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4d
Capitaltechsolutions Inc —Washington, DC
Provides technical support to other agencies technical, staff on the issues related to servers and related IT systems. KNOWLEDGE REQUIRED OF THE POSITION.
$30 - $35 an hour
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Govcio LLC —Arlington, VA
Resolves technical problems and answers queries by telephone, e-mail, or by other electronic means in support of internal and/or outside customer computer…
$85,000 - $95,000 a year
General Dynamics Information Technology —Rosslyn, VA
Experience using an out of the box help desk/service desk ticketing required, with ServiceNow ITSM tool experience highly preferred.
$80,226 - $133,973 a year
CACI —Washington, DC
Experience in IT operations (e.g. service desk, call center, help desk) trend analysis and common key performance indicators.
$71,500 - $150,200 a year
CommonWealth One Federal Credit Union —Alexandria, VA
Coordinate with IT Manager and, if required, with the business stakeholders, vendors, and consultants to design and develop solutions and the successful testing…
Estimated: $73.1K - $92.6K a year
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4d
General Dynamics Information Technology —Washington, DC
ITIL foundations certification or ability to obtain certification within 3 months. Provides desktop and remote technical support to users on end user hardware.
$25.50 - $34.50 an hour
7d
General Dynamics Information Technology —Washington, DC
Acting as a resource to answer user questions about hardware and software issues. Supporting Tier 1 on-site installation, implementation, maintenance,…
$25.29 - $42.24 an hour
MKS2 Technologies —Washington, DC
10 or more years of technical experience providing software engineering planning design analysis and developing complex software models and applications across…
Estimated: $134K - $170K a year
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20h
NTT DATA —Washington, DC
Answers the help desk line and responds to users' requests regarding computer systems. Minimum 2 years of experience diagnosing and troubleshooting problems…
11d
NextGen Solutions Corp —Washington, DC
Provides technical support to other agencies technical, staff on the issues related to servers and related IT systems. KNOWLEDGE REQUIRED OF THE POSITION*.
Estimated: $57.8K - $73.2K a year
Quick Apply
Leidos —Washington, DC
The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries and issues related to computer systems,…
$42,250 - $76,375 a year
Andrews Federal Credit Union —Suitland, MD
BS in Computer Science, Information Technology, Engineering, or related field. Strong presentation skills which may be used to document analysis and deliver…
Estimated: $77.9K - $98.7K a year
Quick Apply
13d
Human Touch Llc —Rockville, MD
Responding, resolving, and tracking help desk calls and emails. Other tasks as assigned relating to Tier 1 –2 help desk support/resolution, system and database…
Estimated: $60.2K - $76.3K a year
Quick Apply
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