20 Best patient services representative jobs in Beverly Hills, CA (Hiring Now!)

Vice President, Patient Access and Digital Services - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA…
$168,593 - $202,312 a year
Patient Care Coordinator
Sonova —Encino, CA
Generate leads through various activities such as community events, partner promotional days, and outbound calling to former and prospective patients.
$24 an hour
14d
Patient Service Representative
UCLA Health —Los Angeles, CA
Answers phones and appropriately triage calls. Demonstrated work experience in front office reception in an allied healthcare setting.
$25.60 - $36.33 an hour
15h
Nocturnist Physician- Los Angeles, CA - Block Scheduling - 1099 Pay and Incentives
Curative —Pasadena, CA
Salary: Market related Reference: JN -072023-29252 Please consider this unique opportunity to join a well-established and respected group committed to…
$1,099 a day
Quick Apply
Dental Hygiene Coordinator
Periodontal and Implant Specialists of Beverly Hills —Beverly Hills, CA
This person will be the first on the phones, will check patients in and out of the practice. You must have a strong emotional IQ and work ethic.
$25 - $27 an hour
Quick Apply
General Medicine Care Coordinator
Valley Community Healthcare —North Hollywood, CA
Bachelor's degree in nursing, social work, healthcare administration, or a related field. Collaborate with the healthcare team to develop and implement…
$22 - $24 an hour
Quick Apply
Call Center Representative
Motion Picture Industry Pension & Health Plans —Los Angeles, CA
Handle a high-volume of incoming Participant calls and inquiries in a professional and courteous manner, covering topics related to benefits, eligibility,…
$24 an hour
Quick Apply
8d
Dental Treatment Coordinator
Confidential —Torrance, CA
Provide excellent customer service by answering patient inquiries and addressing their concerns. Assist with dental administrative support tasks such as filing,…
$27 - $33 an hour
Quick Apply
8d
Medical Scribe / Patient Coordinator
Prostate Oncology Specialists —Marina del Rey, CA
Patient phone calls are returned within 24 hours or same day. You will also be a back up in front office (scheduling/messages) where needed.
$21 - $23 an hour
Quick Apply
Medical Receptionist
Santa Monica Dermatology Group —Santa Monica, CA
Answer phone calls, schedule appointments, and manage patient inquiries. Assist with administrative tasks such as filing and data entry.
$20 - $23 an hour
Quick Apply
Specialty Pharmacy Intake Coordinator
Aleracare —Van Nuys, CA
*Current CA pharmacy technician license required*. Experience providing customer service to internal and external customers, including meeting quality standards…
Estimated: $41.2K - $52.2K a year
Quick Apply
Byram Healthcare Customer Service Representative - Bilingual (Spanish)
Byram Healthcare Centers Inc —Los Angeles, CA
Answer high-volume inbound customer calls via an automated phone system. Make outbound calls to patients, referrals, and sales as needed.
Estimated: $38K - $48.1K a year
Quick Apply
VOB Authorization Coordinator
Active Life Orthotics and Prosthetics —Glendale, CA
Answer calls in a timely and professional manner and provide excellent customer service. High school diploma or equivalent required; Associates degree in a…
$23 - $26 an hour
Scheduler (ABA)
Center for Applied Behavior Analysis, LLC (CABA) —Los Angeles, CA
Oversee and perform various clerical and administrative tasks related to scheduling and associated issues that require initiative and independent judgement.
$18 - $20 an hour
Quick Apply
Medical Receptionist
Premier Nephrology —Los Angeles, CA
Answer phones and make appointments. Good phone voice and good with patients. Organizing and distributing faxes electronically.
$41,600 - $47,840 a year
Quick Apply
Dental Receptionist
Washington Dental —Lomita, CA
We are interested in someone who is capable in answering phone calls, scheduling patients, making appointments, hygiene coordination, taking payments, and…
$22 - $25 an hour
Quick Apply
8d
Surgical Scheduler/Medical Assistant
ProHealth Partners —Long Beach, CA
Front desk reception, answer phones and schedule appointments. Answers the phones in a professional and courteous manner. Minimally 1 years experience as a MA.
$18 - $20 an hour
Quick Apply
Front Desk Receptionist
HRC Fertility Management —Pasadena, CA
Assist with answering all questions/concerns that they may have. Front desk: 1 year (Preferred). Assist with cleaning the waiting room and reception area and…
$20 - $22 an hour
Quick Apply
Medical Receptionist/Front Desk
GC Skin —Sherman Oaks, CA
Answer phone calls and direct inquiries to the appropriate personnel. Experience working in a medical receptionist role. Customer service: 3 years (Preferred).
$19.88 - $23.94 an hour
Quick Apply
3d
Patient Services Representative
Balance Health —Los Angeles, CA
Our Team is looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and…
$21 - $25 an hour
Quick Apply
3d

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Vice President, Patient Access and Digital Services - Los Angeles, CA

Planned Parenthood Los Angeles - Los Angeles, CA

Apply Now

Job Details

Full-time $168,593 - $202,312 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

7 years
Management
Healthcare Administration
Master's degree
Driver's License
Bachelor's degree
Leadership

Full Job Description

Planned Parenthood Los Angeles is seeking an experienced Vice President of Patient Access and Digital Services to work in our Downtown Los Angeles Headquarters. This role is responsible for overseeing all operations and strategy implementation related to patient access and experience, including in-person and virtual services. This role will lead all the teams directly responsible for patient access, including the Digital Health Operations Team, Scheduling and Staffing Team, Patient Access Team, and the Call Center Team.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

Bachelor’s Degree in technical or scientific disciplines such as economics, engineering, or related fields or equivalent work experience required. Master’s degree focused on management or healthcare administration preferred.
Five (5) to seven (7) years recent experience in leading Patient Access, Call Center departments.
Recent experience in implementing and leading digital health services.
Reliable means of transportation for onsite and off-site work.
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About the Position:

Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
Manage a team of patient access staff, including hiring, training, and performance management for both in-person and digital health access.
Develop and implement patient access policies and procedures, including those related to digital health, to ensure timely and efficient access to healthcare services.
Oversee all operations related to patient access, both in-person and virtual, including: call center, appointment booking, patient registration and intake, front office verification of insurance coverage, scheduling systems, and provider scheduling.
Manage Call Center department, including hiring, training, and performance management.
Monitor and report on patient access and utilization metrics, including wait times, appointment cancellations and no-show rates, adoption of digital services, and other performance indicators for both in-person and digital health access.
Define and implement strategies to continuously improve ease of access to care, patient experience, wait time, and no-show rate.
In collaboration with CAO, develop a digital health strategy that aligns with the organization's overall strategic goals and objectives.
Identify and prioritize digital health opportunities and use cases, based on patient needs, market trends, and organizational capabilities, leading the development and implementation of digital health solutions.
Oversee the digital health operations team, including hiring, training, and performance management, to ensure a high level of expertise and productivity.
Ensure compliance with all regulatory requirements related to patient access, including HIPAA and Medi-Cal regulations, as they relate to both in-person and digital health access.
Develop and maintain positive relationships with clinical staff, health center operations staff, partner organizations, payers’ representatives, and other stakeholders to ensure seamless access to healthcare services across all channels.
Collaborate with other departments, including health center operations, clinical operations, revenue cycle management, insurance verification, marketing and IT, to ensure seamless patient access across all channels and integration of digital health services into the broader healthcare ecosystem.
Stay up-to-date on industry trends, vendors, technologies and best practices related to patient access and digital health, and implement changes as needed to drive innovation and ensure the organization remains competitive in both areas.

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring range: $168,593 - $202,312 per year (Exempt)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

Apply Now

patient services representative jobs in Beverly Hills, CA

Vice President, Patient Access and Digital Services - Los Angeles, CA

Patient Care Coordinator

Patient Service Representative

Nocturnist Physician- Los Angeles, CA - Block Scheduling - 1099 Pay and Incentives

Dental Hygiene Coordinator

General Medicine Care Coordinator

Call Center Representative

Dental Treatment Coordinator

Medical Scribe / Patient Coordinator

Medical Receptionist

Specialty Pharmacy Intake Coordinator

Byram Healthcare Customer Service Representative - Bilingual (Spanish)

VOB Authorization Coordinator

Scheduler (ABA)

Medical Receptionist

Dental Receptionist

Surgical Scheduler/Medical Assistant

Front Desk Receptionist

Medical Receptionist/Front Desk

Patient Services Representative

Our Ideal Candidate will have the following qualifications:

About the Position:

Generous salary and benefits package includes:

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